Refund crystals buy 2 days ago

by cololz
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Refund crystals buy 2 days ago

★★★ Newbie

Hi, 

 

I don't know where to post, may be i can have some help here or advice where to post.

 

I've bought crystals few days ago and i would like a refund. I didn't use them.

 

How it is done ?

 

Many thanks

 

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Accepted Solution

Re: Refund crystals buy 2 days ago

EA Staff

@cololz Please contact an Advisor and they should be able to check what can be done:

1. Click on the following link: http://help.ea.com/en/contact-us/new/?product=star-wars-galaxy-heroes (once there make sure that your country is correctly select in top left hand corner of Help.EA.com)
2. Select your platform and then 'Next'
3. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
3. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

 

Let us know if you have any further questions!

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Message 2 of 3 (292 Views)

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Re: Refund crystals buy 2 days ago

EA Staff

@cololz Please contact an Advisor and they should be able to check what can be done:

1. Click on the following link: http://help.ea.com/en/contact-us/new/?product=star-wars-galaxy-heroes (once there make sure that your country is correctly select in top left hand corner of Help.EA.com)
2. Select your platform and then 'Next'
3. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
3. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

 

Let us know if you have any further questions!

Message 2 of 3 (293 Views)

Re: Refund crystals buy 2 days ago

★★★ Newbie

Many thanks, will try this.

Message 3 of 3 (246 Views)