Re: Received wrong rewards crate-SWOGH

by zmathews56
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Original Post

Received wrong rewards crate-SWOGH

★ Novice

I achieved 545 keycards (unlocking crate 6) but only received rewards for crate 5. Please correct and send correct amount of Maul shards. 

 

My allycode is 492-272-716 

Message 1 of 4 (180 Views)

Re: Received wrong rewards crate-SWOGH

EA Live QV Team

Hi @zmathews56,

 

We checked the logs available to us and according to them, you achieved 542 keycards, leaving you 3 keycards short of the Tier 6 crate. The tier 5 crate you received is the correct one.

Message 2 of 4 (164 Views)

Re: Received wrong rewards crate-SWOGH

★ Novice

It showed the crate 6 reward with the red crate on the end. I had calculated to grt to 545, which I achieved. 

 

This is very disappointing that I did achieve it. I guess I will have to take screenshots moving forward it prove it. 

 

Can you show me your log because I was at 531 shards and then achiever the 50 DS team battles (14 key cards) to hit the 545

Message 3 of 4 (155 Views)

Re: Received wrong rewards crate-SWOGH

★ Novice

I was 26 keycards short of crate 6 and did the Darth Maul and Savage for 12 and the 50 DS for 14. Giving me the 26 keycards I needed (and also stopped my conquest advantacement because I had achieved crate 6)

Message 4 of 4 (152 Views)