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Re: Really getting sick of these crashes!!!!!

by yohann269
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Original Post

Really getting sick of these crashes!!!!!

★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Note 9
OS Version 9
Ally Code: (Find it here: http://bit.ly/AllyCode ) 693 887 428
What type of issue do you have? Gameplay
How often does the bug occur? Often (50% - 99%)
Summarize your bug Game crashed after a TW match that I won 5 to ZERO. Lost the battle. This is getting tiresome. The game crashes or freezes daily messing up TW, TB and Arena.
Steps: How can we find the bug ourselves? Just play the game. You cant miss it.
Connection Type Wifi
Please select your region North America
Country United States

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Daily crashes
OS Version 9
Ally Code: (Find it here: http://bit.ly/AllyCode ) 693 887 428
What type of issue do you have? Gameplay
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug The game is freezing and crashing daily. This one cost me a victory in TW. Won the match 5 to ZERO. The thr game said that it had an error requiring a restart. Look closely in the background of the attached picture. I am getting sick of this messing mr up in arena raids TB and TW
Steps: How can we find the bug ourselves? Just play the game
Connection Type Wifi
Please select your region North America
Country USA

Screenshot_20190323-142123_Heroes.jpg
Message 1 of 39 (1,408 Views)

Re: Really getting sick of these crashes!!!!!

★★★★ Novice
I've had the same thing, only it already gave the error upon starting the battle. This did cost me my Revan team vs a Revan in their wall. We're likely to lose this TW now, as I wasn't the only one battling when the errors came out of nowhere.
Message 2 of 39 (1,390 Views)

Re: Really getting sick of these crashes!!!!!

★★★★ Novice
Our guild had 6-7 people that crashed at the same time 15 minutes ago, all with that error
Message 3 of 39 (1,364 Views)

Re: Really getting sick of these crashes!!!!!

[ Edited ]
★★★★★ Newbie

My guild is experiencing the same thing. Several of us either received the error and restart option before the battle begins or after they’ve won. It’s ridiculous and creates inefficiencies.  Unluckily for me the error used up my strongest team. 

 

I’m on iOS; iPhone 7 Plus, iOS 12.1.4. At approximately 2:30 EST

 

I am not a fan of taking a loss that I did not earn.  Efficiency Matters! Errors like this are beyond frustrating. 

Message 4 of 39 (1,271 Views)

Re: Really getting sick of these crashes!!!!!

★★★★ Novice

Also experienced this problem. Very frustrating and costs the entire guild. Need to fix this Immediately. No sense playing game if you can’t do anything in it!

Message 5 of 39 (1,260 Views)

Re: Really getting sick of these crashes!!!!!

★★★★ Newbie

I'm on Note 9 pie too and happens frequently for me too. Arena, TW and today even while buying a bronzium  

Message 6 of 39 (1,253 Views)
Highlighted

Re: Really getting sick of these crashes!!!!!

[ Edited ]
★ Guide

I had the exact same problem. It is super frustrating. Basically throws away al the time I spend on TW prep and getting my guild ready to win. Or best situation to win

17594E1A-EEB7-4076-BFE4-0E0ABAD13D7E.png
Message 7 of 39 (1,246 Views)

Re: Really getting sick of these crashes!!!!!

[ Edited ]
★★★★ Novice

I have had the same Problem during my first fight in this TW.

Screenshot_20190323-192751_Heroes.jpg
Message 8 of 39 (1,227 Views)

Re: Really getting sick of these crashes!!!!!

[ Edited ]
★★★★ Novice

Same issue here. First battle it loaded a different team than I selected.

 

Second battle was fine.

 

Third battle it gave me this force restart screen, after restart the game said I was in battle on team I selected. But the attack counter had not increased on the team and my team was not lost, so I attacked a second time with same team. Interestingly the rogue action counter increased and counted 4 battles at that point

 

allycode 431537196

time around 1:20 pm cdt

Message 9 of 39 (1,189 Views)

Re: Really getting sick of these crashes!!!!!

★★★★ Novice

Same here! Multiple crashes during offens phase of TW!

Message 10 of 39 (1,185 Views)

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