Forum Discussion

4 years ago

Re: EA Desktop Keeps Crashing

@GODJonez Same here brah. Was working fine this morning and now it will not open at all. Yes, tried all the usual workarounds and restarts. It will not launch.

bug

mac

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Re: EA Desktop Keeps Crashing","moderationData":{"__ref":"ModerationData:moderation_data:7498752"},"body":"

Hi @DRTH-Gr8FriknApe,

\n\n

Could you give me a bit more information about what's happening, what error message you get to see and with which game you are having this issue?

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The problem has not persisted since then. It was unresponsive when trying to get BF V to launch. Even now it, occasionally, seems to lag and then go unresponsive. When I tried to use it to play the Alpha Test of BF 2042, it was totally \"effed\" up but I don't know if that was the Alpha or the EA app. Otherwise, I am happy with its performance over the last week.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":2,"postTime":"2021-09-14T17:11:55.958-07:00","lastPublishTime":"2021-09-14T17:11:55.958-07:00","metrics":{"__typename":"MessageMetrics","views":420},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":1,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:7498754":{"__typename":"ModerationData","id":"moderation_data:7498754","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7498754":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:225135"},"id":"message:7498754","entityType":"FORUM_REPLY","eventPath":"category:ea-app-en/category:ea-forums-en/community:tghpe58374board:ea-app-technical-issues-en/message:7498751/message:7498754","revisionNum":1,"uid":7498754,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ea-app-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:7498753"},"conversation":{"__ref":"Conversation:conversation:7498751"},"subject":"Re: Re: EA Desktop Keeps Crashing","moderationData":{"__ref":"ModerationData:moderation_data:7498754"},"body":"@DRTH-Gr8FriknApe Glad to hear it!","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"35","kudosSumWeight":0,"postTime":"2021-09-15T04:05:56.328-07:00","lastPublishTime":"2021-09-15T04:05:56.328-07:00","metrics":{"__typename":"MessageMetrics","views":419},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"CachedAsset:text:en_US-components/messages/EscalatedMessageBanner-1752236665557":{"__typename":"CachedAsset","id":"text:en_US-components/messages/EscalatedMessageBanner-1752236665557","value":{"escalationMessage":"Escalated to Salesforce by {username} on {date}","viewDetails":"View Details","modalTitle":"Case Details","escalatedBy":"Escalated by: ","escalatedOn":"Escalated on: ","caseNumber":"Case Number: ","status":"Status: ","lastUpdateDate":"Last Update: ","automaticEscalation":"automatic escalation","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1752236665557":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1752236665557","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1752236665557":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1752236665557","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1752236665557":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1752236665557","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSolvedBadge-1752236665557":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSolvedBadge-1752236665557","value":{"solved":"Solved"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1752236665557":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1752236665557","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1752236665557":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1752236665557","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. 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