Re: Rank Loss

by NationofTa262
Reply

Original Post

Apex derank

★★★ Newbie

I’m on Xbox. I was masters last split. Got immediately deranked to Rookie 4. Then I made it to gold 1, and then got pushed back down AGAIN to rookie 4. This is insanity!! Fix this please!

Message 91 of 1,101 (3,186 Views)

Re: Rank randomly reset to Rookie after queueing into game

★★★ Newbie

I am facing the same issue right now too, I was diamond season 15 then got sent down to gold 2 season 16 and after i played a game this morning I randomly got put in rookie 4

Message 92 of 1,101 (973 Views)

Re: Rank Loss

★ Novice

It's just happened to me Screenshot 2023-02-15 213507.jpg

Message 93 of 1,101 (967 Views)
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Re: Apex derank

Community Manager

Hey @PouchesDUDE,

 

Thanks for the post! This is indeed an issue we're aware of and are investigating.

 

I would keep an eye on the bug report threads here or the Twitter page for any updates as we get them, thanks!

Mako.png
Message 94 of 1,101 (3,177 Views)

Re: Rank randomly reset to Rookie after queueing into game

★★★★★ Newbie
@isntjigggle ive got the same
Message 95 of 1,101 (960 Views)

Re: Users receiving wrong rank after season reset

★★★★★ Novice
Message 96 of 1,101 (1,111 Views)
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Re: Rank Loss

★★★ Newbie
@EA_QueenBee Is it even worth playing ranked then if you got reset like this? I'm not gana play ranked to climb 3 whole ranks if they are gana fix this.
Message 97 of 1,101 (976 Views)

Re: Rank Loss

★★★ Newbie

Nothing like playing against diamond and masters players in ROOKIE. Lets goooooooooo

Message 98 of 1,101 (990 Views)

RP WIPED COMPLETELY SEASON 16

★★★ Newbie

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GeForce GTX1660ti
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? sniffles
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. none
Are you using any software with an overlay? Yes
If yes, can you list them here? Blitz.gg
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)? Gibbyy
Which Legends were your squad mates using (if applicable)? randos
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. realized before landing i was midrop
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. i was dropping into geyser
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? like 6 games
When did this happen? (dd.mm.yy hh:mm) 02.15.23 around 9:30 am EST
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? my rank was wiped from silver 3 down to zero RP rookie 4 along with the people on team at the time.
What should be happening instead? not getting all my RP wiped to 0
Steps: How can we find the bug ourselves? you might be able to see how one game i was silver 2 and the next i was rookie 4 also all my rp was wiped to 0

Spoiler
Spoiler
season 16 problem

what happened was i was dropping into the map when I realize my rank went from silver 3 to rookie 4 with zero RP, all my RP was wiped away. I was plat before the new season so it reset me to silver 2 I know that part but then after a few games during a match I'm rookie 4, same with the random teamates i had they also were reset to rookie 4. it made no sense to any of us.

Message 99 of 1,101 (1,046 Views)

Re: Users receiving wrong rank after season reset

★★★ Newbie
This! Please fix. Either do it for everyone or for nobody. Either reset everyone back to rookie 4 or fix this. It’s very unfair and frustrating.
Message 100 of 1,101 (1,116 Views)
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