February 2020
any fix to this bug yet?
February 2020 - last edited February 2020
@mojowowPlay one game solo. It should fix itself. I had the same bug and that cleared it.
February 2020
Hey everyone. Thanks for the reports on this.
Have you had a chance to try hopping into a ranked match on your own to see if the rank corrects itself afterward? Let me know how it goes when you can.
/Kent
February 2020
February 2020
If you're affected by this issue could you grab me screenshots of what you see when you click on your name at the main menu as well as what you see when you click on your rank down near the bottom left? I'm curious to see if these are matching up, or if they're both different.
Thanks again.
/Kent
February 2020
GT: SuspectKilla
I tried playing 4 solo ranked games, and the bug is still not fixed for me. In the search it says it’s gold IV, but next to my name it says I’m platinum II. I still can’t play ranked games with my friends, and it is really making me not enjoy the experience so far in Season 4. We are trying to grind out some RP levels together, and this is a real hinderance to that plan.
please let me know if anything else can be done to resolve this issue sooner rather than later.
Thank you
February 2020