Re: Rancor raid sim, 7-star han solo count wont update!

by KastleKapz19
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Original Post

Re: Rancor raid sim, 7-star han solo count wont update!

★★★★ Novice

same thing in my guild, Th3 Hellfire Club.  We now have 37 7* Han players and the count still indicates 34.  Has anyone received a solution from EA?

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Re: Rancor raid sim, 7-star han solo count wont update!

Community Manager (retired)

@Akiv416 and @PietoBamar and @KastleKapz19  What are your Ally Codes?

Message 12 of 39 (979 Views)

Re: Rancor raid sim, 7-star han solo count wont update!

★★★ Novice
@CG_MindTricks Pieto Bamar 876-734-878
Message 13 of 39 (967 Views)

Re: Rancor raid sim, 7-star han solo count wont update!

[ Edited ]
★★★★ Novice

@CG_MindTricks. KnightKapz19  968-624-617

Message 14 of 39 (962 Views)

Re: Rancor raid sim, 7-star han solo count wont update!

[ Edited ]
★★★★ Novice

My guild has had same issue since September 13.  

 

Im joing every post on this issue until it gets resolved.

 

Guild: The3 Hellfire Club

Leader: KnightKapz19

Ally code: 968-624-617 (have memorized typing so often)

 

7* Han count: 36 ( 1 player left guild today)

SWGOH server count: 33.

 

Please advise. 

We would really like to utilize the sim functionality. 

Message 15 of 39 (913 Views)

Re: Rancor raid sim, 7-star han solo count wont update!

[ Edited ]
★ Novice

My guild is experiencing this as well.

In game count: 32
actual: 34 

 

Guild: 501st Unleashed

Ally Code: 349-194-315

 

Edit: All our members have logged in within the last 24 hours, and we've been noticing the discrepancy for a couple weeks, so it's not a login issue.

Message 16 of 39 (865 Views)

Re: Rancor raid sim, 7-star han solo count wont update!

★ Apprentice

Update: We had a player promote a han solo and shortly after a player with han solo left the guild. The tracker did not increase when the han solo was promoted, but it has now decreased when the other member left.

We currently have 36 7-star han solos. The tracker reads 30/35.

 

Our guild members feel like they are missing out on rewards and our inability to resolve this issue is causing some unrest.

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Re: Rancor raid sim, 7-star han solo count wont update!

Community Manager (retired)
@Apoc25 Thanks, I added your example to our ongoing investigation.
Message 18 of 39 (823 Views)

Re: Rancor raid sim, 7-star han solo count wont update!

[ Edited ]
★ Novice

Hi @CG_MindTricks ,

 

we have the same issue now in our guild and a guild sharing our discord server.

 

We have (counted manually) 38 full 7 star Han Solo toons, but the raid options show 30/35. Our partner guild has also 37 Han Solo but can't simulate due to this bug.

 

Our Guild is:

 

Name: Masters of Old Republik

My Allycode: 621-547-376

 

 

Our partner guild: Knights of Old Republik

Leader Allycode: 527-864-865

 

 

Could you solve this issue and let our both guild get the advantage of simulating this raid?

 

Thanks a lot in advance,

Icebier

 

(Edit: This is in our case also not a login issue, as we pushed by "organisation rules" the members without full han solo in order to get the simulation option and found out that the counter did not change over weeks while members upgraded han to 7 stars in between)

 

(Edit 2: our Partner guild has less then 35 Han Solo‘s as I heard today, but their counter as well is not correctly displayed.)

Message 19 of 39 (758 Views)

Re: Rancor raid sim, 7-star han solo count wont update!

★★★★ Novice

Hi, @CG_MindTricks !

Please add our Guild to your investigation.  We've been stuck at 33/35 for over a month despite promotions.  Yesterday we had another promotion and the counter did not change.  We currently have 37 7* Han in our guild (checked with DSR BOT and verified by looking at every single player's inventory).  One player has not logged in in the last 10 days, but has been on many times since the issue started.  Everyone else has been on in the last three days.

 

Guild:  Petri Dish on Steroids

Me:  Neuman

Ally code:  451-654-968

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Message 20 of 39 (744 Views)