Proving grounds not letting me participate despite not having max shards

by HFChang
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Proving grounds not letting me participate despite not having max shards

★ Novice

I clearly do not have max razor crest shards and yet here we are… playing on iOS, latest version, iPhone XR… come on CG08ADF8E0-3420-4C8A-B2EB-952979AA9BBF.pngF76A2FFC-3332-4623-AAAF-B777D8CCB939.png

Message 1 of 12 (1,388 Views)

Accepted Solution

Re: Proving grounds not letting me participate despite not having max shards

EA Live QV Team

Hello @HFChang 

Thanks for the report. The team is aware of an issue that is keeping players from participating in the Razor Crest Proving Grounds and is looking into a fix.

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Message 7 of 12 (1,089 Views)

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Re: Proving grounds not letting me participate despite not having max shards

★★★ Newbie

EB98B6AD-5A5B-46ED-BA3B-54BAC43114C7.png6B0D9183-91C8-455D-8D77-E64EEE0B7169.pngsame for me. 

Message 2 of 12 (1,361 Views)

Re: Proving grounds not letting me participate despite not having max shards

★★★ Novice

Same issue.

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Message 3 of 12 (1,356 Views)

Re: Proving grounds not letting me participate despite not having max shards

★★★★★ Newbie

Me too

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Message 4 of 12 (1,342 Views)

Re: Proving grounds not letting me participate despite not having max shards

★★ Novice

Same Here, so happy to have passed up shards.. While waiting for this

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Message 5 of 12 (1,260 Views)

Re: Proving grounds not letting me participate despite not having max shards

★★★ Newbie

I am unable to access the Razor Crest event in Proving Grounds.  I was able to play it last round and I am over 4m.  I'm currently at 74/100 shards. Please help!

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Message 6 of 12 (1,221 Views)

Re: Proving grounds not letting me participate despite not having max shards

EA Live QV Team

Hello @HFChang 

Thanks for the report. The team is aware of an issue that is keeping players from participating in the Razor Crest Proving Grounds and is looking into a fix.

Message 7 of 12 (1,090 Views)

Re: Proving grounds not letting me participate despite not having max shards

★★★ Newbie

The event is ending soon.  So, do we miss out on this and have to wait a month for it to return?

Message 8 of 12 (1,046 Views)

Re: Proving grounds not letting me participate despite not having max shards

★★ Novice

So the event is over, we all missed 20 shards of Razor Crest, any news when we can expect the fix/ news regarding the potential refund?

Message 9 of 12 (995 Views)

Re: Proving grounds not letting me participate despite not having max shards

★★★ Newbie

Are yall going to fix the issue. The events been over for days, and I want my razor crest shards that I missed out on, due to this glitch. 

Message 10 of 12 (854 Views)