Proving Ground Plus not allowing simming from orignal PG

[sigsig3131]

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? 12 pro max
OS Version 16
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug There is a new issue where Proving Grounds Plus doesn't carry the simming over from regular Proving Grounds. This means you have to beat the Proving Grounds on both the regular and plus event.
Steps: How can we find the bug ourselves?
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There is a new issue where Proving Grounds Plus doesn't carry the simming over from regular Proving Grounds. This means you have to beat Proving Grounds on both the regular and plus event when you should be able to sim it on either if you got 3 stars.

[EA_Gunner · Accepted solution]

Thank you for your report. This has been flagged to the team for further investigation.

[SanSdtBarbarossa]

We analysed the soruce of this bug on Discord and we found out that this Event is a totally new Event instead of the same. They did it most likely to prevent not Pass+ Owners from accessing it wrongfully.

This means that 3 Starring normal Proving Ground dont count here. And the previous instances of the Pass+ event were normal ones.
This is an extra event... is it a bug? yes if you ask me

[tsadahan]

@sigsig3131 This is a real pain point as 3 starring many of these events takes a lot of RNG to get and now I have to spend multiple hours trying try to get 3 stars again. What a poor customer experience

[FoenGame]

CG has to fix that, send out compensations when not accomplished by end of today or refund the pass+. In original PG, it took me more than 6h and remodding to get 3* for the GI / Reva fight.

Last conquest+ pass I could sim it and bought it again. Now I am not even get 1* without remodding and hour's of tries. Not gonna happen

[EA_Gunner · Accepted solution]

Thank you for your report. This has been flagged to the team for further investigation.

[0201ac34b0d1de93]

I had 3* PG conquest pass+ few months ago and have been able to dim them right up until this update, n now I have to start over and lost out on 20 Malgus shards do to not being able to get the right rng to beat it again? This does not seem fair! And as of over a week later and still no resolution?