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Re: Prompted for Google Play Account at Launch - Connection Lost, "Reload&a

by Tealc2233
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Re: Prompted for Google Play Account at Launch - Connection Lost, "Reload&a

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@EA_HighCommand Still having issues I tried signing in and out of Google acct. It isn't only me so we need a collective solution here
Message 11 of 18 (317 Views)
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Re: Prompted for Google Play Account at Launch - Connection Lost, "Reload&a

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Greetings,

have you already tried to uninstall the GooglePlay Games App?

To do so, please go to settings > Google Play Store > Android preferences > Applications.

There you’ll get the option to delete the GooglePlayGames App. After that reinstall it again.

Please report back if it has worked.

Thanks!

Regards.

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Message 12 of 18 (299 Views)
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Re: Prompted for Google Play Account at Launch - Connection Lost, "Reload&a

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On my device (Google Pixel 3), those instructions don't pan out as there isn't a "Google Play Store" option under settings... I've searched around but am having a hard time figuring out the appropriate steps on my device.

Message 13 of 18 (290 Views)
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Re: Prompted for Google Play Account at Launch - Connection Lost, "Reload&a

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@CEO_Rago Yes I uninstalled Google play games and reinstalled it twice now followed be resets and attempts to log in again
Message 14 of 18 (285 Views)
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Re: Prompted for Google Play Account at Launch - Connection Lost, "Reload&a

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I also tried uninstalling and reinstalling Google Play Games, including restarting my device before reinstalling it. It did not help.

Message 15 of 18 (259 Views)
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Re: Prompted for Google Play Account at Launch - Connection Lost, "Reload&a

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@EA_HighCommand @CEO_Rago 

 

Any update for us?  It seems a number of people have been affected by this starting around the same time (yesterday morning, EST time)

Message 16 of 18 (177 Views)
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Re: Prompted for Google Play Account at Launch - Connection Lost, "Reload&a

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For the last last 24+ hours this has been happening to me as well. I do not knowy ally code as I can't login to find it. 

Message 17 of 18 (150 Views)
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Re: Prompted for Google Play Account at Launch - Connection Lost, "Reload&a

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Please see this post from me - it fixed (workarounded) the issue for me

 

https://answers.ea.com/t5/Bug-Reports/Connection-Lost-Reload-Sign-In-to-Google-Play-neverending-loop...

 

Message 18 of 18 (90 Views)