Re: Prompted for Google Play Account at Launch - Connection Lost, "Reload&a

by CEO_Rago
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Original Post

Re: Prompted for Google Play Account at Launch - Connection Lost, "Reload&a

★★ Apprentice
@EA_HighCommand Still having issues I tried signing in and out of Google acct. It isn't only me so we need a collective solution here
Message 11 of 18 (559 Views)

Re: Prompted for Google Play Account at Launch - Connection Lost, "Reload&a

Hero (Retired)

Greetings,

have you already tried to uninstall the GooglePlay Games App?

To do so, please go to settings > Google Play Store > Android preferences > Applications.

There you’ll get the option to delete the GooglePlayGames App. After that reinstall it again.

Please report back if it has worked.

Thanks!

Regards.

Message 12 of 18 (541 Views)

Re: Prompted for Google Play Account at Launch - Connection Lost, "Reload&a

★★★★★ Novice

On my device (Google Pixel 3), those instructions don't pan out as there isn't a "Google Play Store" option under settings... I've searched around but am having a hard time figuring out the appropriate steps on my device.

Message 13 of 18 (532 Views)

Re: Prompted for Google Play Account at Launch - Connection Lost, "Reload&a

★★ Apprentice
@CEO_Rago Yes I uninstalled Google play games and reinstalled it twice now followed be resets and attempts to log in again
Message 14 of 18 (527 Views)

Re: Prompted for Google Play Account at Launch - Connection Lost, "Reload&a

★★★★ Novice

I also tried uninstalling and reinstalling Google Play Games, including restarting my device before reinstalling it. It did not help.

Message 15 of 18 (501 Views)

Re: Prompted for Google Play Account at Launch - Connection Lost, "Reload&a

★★ Apprentice

@EA_HighCommand @CEO_Rago 

 

Any update for us?  It seems a number of people have been affected by this starting around the same time (yesterday morning, EST time)

Message 16 of 18 (419 Views)

Re: Prompted for Google Play Account at Launch - Connection Lost, "Reload&a

★★★ Newbie

For the last last 24+ hours this has been happening to me as well. I do not knowy ally code as I can't login to find it. 

Message 17 of 18 (392 Views)

Re: Prompted for Google Play Account at Launch - Connection Lost, "Reload&a

★★★★★ Novice

Please see this post from me - it fixed (workarounded) the issue for me

 

https://answers.ea.com/t5/Bug-Reports/Connection-Lost-Reload-Sign-In-to-Google-Play-neverending-loop...

 

Message 18 of 18 (332 Views)