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Re: Progress-erasing bug in RA

by ABChallab
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Progress-erasing bug in RA

★★ Newbie

Product: Command & Conquer Remastered
Platform:Steam-PC
Summarize your bug Red Alert Remastered. After Allies mission 5, I logged out, came back to the game to find all my progress (apart from saves) erased. Played my recent save to see if it works. Won mission again, but on mission select screen it shows mission and options for mission 6. All options were changed back to default, and the gallery was erased as well
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? It doesn't seem that others have had this issue so I don't know how you can have the issue yourselves. I just play the game, exit it, come back and it is as if I'm starting it for the first time
What happens when the bug occurs? Resits everything in the game, except the saved games
What do you expect to see? All my campaign and gallery progress returned to what it should be

Red Alert Remastered. After Allies mission 5, I logged out, came back to the game to find all my progress (apart from saves) erased. Played my recent save to see if it works. Won mission again, but on mission select screen it shows mission and options for mission 6.
All options were changed back to default, and the gallery was erased as well

Message 1 of 7 (365 Views)
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Re: Progress-erasing bug in RA

★★★ Newbie

i have exactly the same problem. I finished Mission 10 on the allies side. Locked out. And the next day everything was gone. I saw the Installation Animation at the beginning angain. What can i do now?

Message 2 of 7 (303 Views)
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Re: Progress-erasing bug in RA

★ Novice
@ABChallab
Same issue here.
Message 3 of 7 (231 Views)
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Re: Progress-erasing bug in RA

[ Edited ]
Hero

@ABChallab 

@Thanh1984 

@TiberiumNiju 

This is most likely due to your cloud storage being over capacity due to savegames, and this causes issues with syncing your progress from the cloud files. Delete older savegames to resolve this problem.


Like most people helping out around this place, I am a volunteer, not an EA employee. I'm just here to help. If my answer helped you, please give XP. And if an answer solved your problem, be sure to accept it as solution.
I will not help with game questions sent as private messages; those questions belong on the boards where everyone can see my answers.
Message 4 of 7 (207 Views)
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Re: Progress-erasing bug in RA

★★★ Newbie
@Nyerguds Yep thanks i manage to clear my steam cloud savegames and after that it worked
Message 5 of 7 (194 Views)
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Re: Progress-erasing bug in RA

★ Novice
@Nyerguds It worked! Thanks a lot.
Message 6 of 7 (176 Views)
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Re: Progress-erasing bug in RA

★★ Newbie

It worked just fine. Thanks for your help

Message 7 of 7 (171 Views)
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