April 2016
My account for the star wars galaxy of heroes as been erased completely, now I lost all my progress including the money I put on the game, it seems no one can help in the app support, can you help me solve this issue because im very frustrated.
Solved! Go to Solution.
April 2016
April 2016
Go through the tutorial as though you are starting a new account. Then click on settings (gear) and log out and then back in on your old account. It's annoying to go through the tutorial again, but you haven't lost progress.
April 2016
I did it already and nothing is gone like never played.
April 2016
April 2016
@arzuaga6258 Hi,
Please check out this article here on how to restore your progress: http://help.ea.com/en/article/recover-star-wars-galaxy-of-heroes-account/
Let us know if you have any further questions.
Cheers,
Nils
April 2016
Hi,
This problem was solved last week but thank for your reply.
April 2016
I am glad to hear that you got your progress back, thanks for letting me know.
Have fun!