Problems with the simmer's camera

by MonaSolstraale
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Problems with the simmer's camera

★★★★★ Apprentice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? Dansk
How often does the bug occur? Every time (100%)
What is your current game version number? 1.46.18.1020
What expansions, game packs, and stuff packs do you have installed? I have all expansions and packs
Steps: How can we find the bug ourselves? I don't understand the question
What happens when the bug occurs? I'm having trouble understanding the construction of this forum. Where to look for a solution in the archive? My problem is. Since the last update, I can not use the photo studio (Simmer freeze) and I can no longer take pictures of children with Simmer's camera or phone. As I take many family pictures in the game, this is a problem that spoils my joy of playing.
What do you expect to see? I expect them to use the camera
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

 I'm having trouble understanding the construction of this forum. Where to look for a solution in the archive? My problem is. Since the last update, I can not use the photo studio (Simmer freeze) and I can no longer take pictures of children with Simmer's camera or phone. As I take many family pictures in the game, this is a problem that spoils my joy of playing.

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Re: Problems with the simmer's camera

Champion
You do a quick search to see if the bug has already been reported, and if it hasn't, you make a bug post about it.

The question "how can we find the bug ourselves?" means "what steps should EA/Maxis do to repeat the bug on their computer so they can see it too". Tell them exactly how to make the bug happen.

Your bug could be one of these two, I can't tell if it matches based on what you've said:

[OPEN] [GTW] Can only take one photo on Photo Studio
https://answers.ea.com/t5/Bug-Reports/OPEN-GTW-Can-only-take-one-photo-on-Photo-Studio/m-p/6894812/h...

[FEEDBACK] [GTW] Photo-taking freezes game
https://answers.ea.com/t5/Bug-Reports/FEEDBACK-GTW-Photo-taking-freezes-game/m-p/6473032/highlight/t...

If the bug matches one of those, then click "Me too" and the number of people will go up and if it gets a lot of reports, maybe EA will fix it.

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Message 2 of 3 (407 Views)

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Re: Problems with the simmer's camera

Champion
You do a quick search to see if the bug has already been reported, and if it hasn't, you make a bug post about it.

The question "how can we find the bug ourselves?" means "what steps should EA/Maxis do to repeat the bug on their computer so they can see it too". Tell them exactly how to make the bug happen.

Your bug could be one of these two, I can't tell if it matches based on what you've said:

[OPEN] [GTW] Can only take one photo on Photo Studio
https://answers.ea.com/t5/Bug-Reports/OPEN-GTW-Can-only-take-one-photo-on-Photo-Studio/m-p/6894812/h...

[FEEDBACK] [GTW] Photo-taking freezes game
https://answers.ea.com/t5/Bug-Reports/FEEDBACK-GTW-Photo-taking-freezes-game/m-p/6473032/highlight/t...

If the bug matches one of those, then click "Me too" and the number of people will go up and if it gets a lot of reports, maybe EA will fix it.
Message 2 of 3 (408 Views)

Re: Problems with the simmer's camera

[ Edited ]
Hero

@MonaSolstraale

 

sounds like you have the first issue  @simvasion mentioned

 

The other issue you have is this one: https://answers.ea.com/t5/Bug-Reports/OPEN-Children-can-t-take-photos-of-adults-and-vice-versa/m-p/6....

 

Going to lock this thread. Please feel free to continue in the linked threads.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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