Help us improve Answers HQ! Take Survey No, Thanks

Potential Login Issues 01/24/2020

by CG_SBCrumb
Reply

Original Post

Highlighted

Re: Potential Login Issues 01/24/2020

★★ Newbie

iPhone 10r

13.3

965-932-266 Paidassassin1016

dont have another device to check

Message 81 of 258 (256 Views)
Highlighted

Re: Potential Login Issues 01/24/2020

★★ Novice

IPhone XS

iOS

Ally: 322-693-994

 

Game crash before loading cantina after attempting to purchase a pack.

Message 82 of 258 (250 Views)
Highlighted

Re: Potential Login Issues 01/24/2020

★★★★★ Novice
  • Device Information (Make, Model, etc) IPhone 11
  • Device Firmware Version IOS 13
  • Your Ally Code or PlayerID 324 373 238
  • Are you experiencing this issue on multiple devices? Only have the game on my iPhone and aren’t able to get it on any other device
Message 83 of 258 (245 Views)
Highlighted

Re: Potential Login Issues 01/24/2020

★★★★ Novice

iPhone 8, version 13.3

ally code 717-621-241

 

Have deleted and reinstalled app, have reset my settings on my phone and also completely erased all data and used my cloud backup to restore my device. Still crashing at splash screen. Am able to login using an iPad with my Game Center info. 

Message 84 of 258 (245 Views)
Highlighted

Re: Potential Login Issues 01/24/2020

★★★ Novice

This is still extremely frustrating. Again, no customer support, and now missed several refreshes, arena/fleet payout where I’ve ranked top 5, as well as GAC

 

been playing this game for almost 3 years straight without a single day off, and recruited dozens of new players. 

Message 85 of 258 (239 Views)
Highlighted

Re: Potential Login Issues 01/24/2020

★★★★★ Novice

In game name is Ryvan

 

Please get this figured out. I’m missing multiple 1st place ship arena finishes if this doesn’t get figured out soon. Dropping in arena missing GAC. Better be compensated for this trouble. This happened literally buying one of your packs.

Message 86 of 258 (238 Views)
Highlighted

Re: Potential Login Issues 01/24/2020

[ Edited ]
★★ Novice

iPhone X

iOS 13.3

662-989-891
Purchased Cristals, didn’t work (small packed, money charged, no cristals), can’t refresh before arena payout (so I missed 2nd place and 250 crystals), reinstalled game, no login possoble on this device since more than 9 hours. Game is crashing in login screen “searching for updates”.

Login issue only on this device.

Message 87 of 258 (227 Views)
Highlighted

Re: Potential Login Issues 01/24/2020

★★★ Novice
iPad mini
iOS 13,3
364-549-825
The game works on an iPhone
Message 88 of 258 (196 Views)
Highlighted

Betreff: Potential Login Issues 01/24/2020

[ Edited ]
★ Novice

Device: iPad pro (10,5 inches)

Device Firmware Version: iOS 13.3

Ally code: 438-833-962

 

I use two devices, with the device mentioned above, I am not able to login. Before the login problem occured on the iPad, I had tried to buy a package (relict cargo package) without any success. An error message appears that some problems with the shop/store exists.
Login issue:

After the start, the swgoh start screen is shortely shown and then the game is closed immediately (back to home screen).


Login on my iPhone11 (iOS 13.3) is possible without any problems.

 

Message 89 of 258 (180 Views)
Highlighted

Re: Potential Login Issues 01/24/2020

★ Novice
  • Device Information iPhone XS Max
  • Device Firmware Version 13.3
  • Your Ally Code: 911896421
  • Are you experiencing this issue on multiple devices?.  No
Message 90 of 258 (174 Views)