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Potential Login Issues 01/24/2020

by CG_SBCrumb
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Original Post

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Re: Potential Login Issues 01/24/2020

★★ Novice

I forgot to add, I am able to login with other device just not my iPhone that had the failed purchase (my iTunes account still show it as pending purchase)

Message 71 of 258 (215 Views)
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Re: Potential Login Issues 01/24/2020

★★ Newbie

iPhone XS max

iOS 13.3

159-635-319


After attempting to purchase a pack, and being charged, game closed. It loaded once but my purchase was not on my account. After quitting hoping the purchase would update my game closes as soon as the title screen loads. Missed GAC signup trying to spend for GAC. 

Message 72 of 258 (232 Views)
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Re: Potential Login Issues 01/24/2020

[ Edited ]
★★ Newbie

Device: iPhone X 

 

Software Version 13.3

ID:<deleted for account security> - please add ally code

 

I only have the one device. 

Message 73 of 258 (222 Views)
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Re: Potential Login Issues 01/24/2020

★★★ Novice

iPhone X 

 

iOS 13.3

 

ally code is 355-599-441

 

only this device

Message 74 of 258 (212 Views)
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Re: Potential Login Issues 01/24/2020

★ Novice

1) iPhone X

2) 13.3

3)  772-689-784

4)  No

 

This was triggered by me buying the Resistance Hero Poe Pack for $19.99.  I was charged in my iTunes account already.  But I did not get the contents of the pack.  When I log in with another device (my iPad), the pack is available to purchase again, and my Poe is still at 3*.  

 

Message 75 of 258 (206 Views)
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Re: Potential Login Issues 01/24/2020

★★ Newbie

IPhone 8 Plus 

iOS 13.3

 

Ally code: 628-665-836

 

Unable to login/game crashes 100% of the time while On title screen. Initial crash code was 60.0 

 

occurs on wifi and 4g lte

 

North America

US

Message 76 of 258 (205 Views)
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Re: Potential Login Issues 01/24/2020

★★ Novice

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with?iphone 8
OS Version 13.3

Ally Code 342-575-467
What type of issue do you have? Network/Connection
How often does the bug occur? Every time 
Summarize your bug: Tried to buy crystal pack. Received error code 60 message. Game kept crashing. Cannot get past SWGOH load screen. 
region North America America
Country United States 

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Message 77 of 258 (192 Views)
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Re: Potential Login Issues 01/24/2020

★★ Newbie

@CG_SBCrumb

 

iPhone XR
Model: MT302LL/A
iOS 13.3
Modem Firmware: 2.03.07
Ally Code: 298-371-999

Only this phone (old iPad works)

Message 78 of 258 (191 Views)
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Re: Potential Login Issues 01/24/2020

★★ Newbie

iPhone 8 

OSX 13.3

Ally Code 721-877-778

 

I've been experiencing this issue on one device which I attempted to buy the Large Galactic Update Kit III with. I was able to log in from a different device and able to play. The update kit is still up for purchase, but it shouldn't be. 

 

I was billed for this already, which is not correct because I haven't received any items from the kit. 

Message 79 of 258 (191 Views)
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Re: Potential Login Issues 01/24/2020

★★ Newbie

Iphone SE

iOS 13.3

544-484-151

The issue only occurs on my phone. It started after updating to iOS 13.3 earlier today. The game worked fine before the update. 

Message 80 of 258 (187 Views)