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Potential Login Issues 01/24/2020

by CG_SBCrumb
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Re: Potential Login Issues 01/24/2020

[ Edited ]
★★ Newbie

iPhone 6s

version 13.3

Ally Code: 768-948-238

Player ID: <deleted for account security>

Only on 1 device

Message 51 of 258 (226 Views)
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Re: Potential Login Issues 01/24/2020

★★ Newbie

@CG_SBCrumb
iPhone 8
IOS 13.3
688-172-742, Jabberwooky 
No, the game only crashes on this iPhone,

 

Most everyone who is experiencing this problem was because they uninstalled and reinstalled the app

Message 52 of 258 (220 Views)
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Re: Potential Login Issues 01/24/2020

★★ Newbie

Device - iPhone 8+

Firmware - iOS 13.3

Ally Code - 987-231-389

I only have 1 device so unable to test if it works on another device.

I have tried wifi and cellular and both crash. 

I made a package purchase this morning and after that purchase I got error code 60. I got that error code about 10 times in a row. I tried restarting the device. It did not fix anything. I uninstalled the app and reinstalled. After reinstalling it crashes during the "checking for updates" screen. It crashes every time. I haven't had access in over 12 hours right now. 

Message 53 of 258 (210 Views)
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Re: Potential Login Issues 01/24/2020

★★ Newbie

Device Information iPhone 8+
Device Firmware Version 13.3
Your Ally Code or PlayerID 239-758-921
Are you experiencing this issue on multiple devices? Didn’t try another device.  Finally got this working after being locked out while trying to join GAC.   How do you plan to make up for the fact I missed GAC?

Message 54 of 258 (206 Views)
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Re: Potential Login Issues 01/24/2020

★★ Novice

iphone x

 

ios 13.3

 

jeebo nounverber

 

single device

Message 55 of 258 (206 Views)
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Re: Potential Login Issues 01/24/2020

★★★ Novice

iPhone x

 

ios 13.3

 

crash5150

Message 56 of 258 (203 Views)
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Re: Potential Login Issues 01/24/2020

★★★ Novice

iPhone 7 Plus

ios 13.3

Ally Code 924-893-974
Game is on this device only 

 

Message 57 of 258 (192 Views)
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Re: Potential Login Issues 01/24/2020

★ Novice

Star Wars Galaxy of Heroes 

 

IPhone 8

 

iOS 13.3

 

Ally Code: 871-129-852

 

Boots me at update screen every time back to my home page. Can’t get in the game. Missed both payouts and GAC.

 

North America 

 

This is the only device I have. 

Problem started after I tried to purchase a pack.

Message 58 of 258 (188 Views)
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Re: Potential Login Issues 01/24/2020

★★ Newbie

device : iPhone 11

firmware 13:3
Ally Code 272-669-95

only device 

 

happened after I attempted to purchase a pack, then I uninstalled and reinstalled the game

Message 59 of 258 (170 Views)
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Re: Potential Login Issues 01/24/2020

★ Novice

IPhone11

iOS 13.3

514-492-755 

This is the only device that has the game .

 

Happened after i tried to buy the $10 pack, game crashes at checking for updates, I haven’t had a chance to do the Poe event yet, how do you plan to compensate for that? 

Message 60 of 258 (162 Views)