Potential Login Issues 01/24/2020

by CG_SBCrumb
Reply

Original Post

Re: Potential Login Issues 01/24/2020

★★★ Newbie
@CG_SBCrumb All good we are back up but we need compensation. Just fixing it isn’t enough. Most of or all of us were locked out over the weekend and missed out on some major events. We will be waiting.
Message 221 of 260 (552 Views)

Re: Potential Login Issues 01/24/2020

★★ Novice

Were my compensation, ea? 278-626-649?

5DDBB28A-FB9C-4754-96A8-67742613DA5F.png
Message 222 of 260 (548 Views)

Re: Potential Login Issues 01/24/2020

★★★★ Novice

I completely agree with you on the compensation portion.

Message 223 of 260 (547 Views)

Re: Potential Login Issues 01/24/2020

★★ Apprentice

So we aren’t getting any compensation for BUYING your packs? If you quantified the materials I lost out on because of your mistake you’d charge $100+ for it and call it the super mega fun pack. This was all supporting the game lmfao. 

Message 224 of 260 (522 Views)

Re: Potential Login Issues 01/24/2020

EA hasn't announced compensation yet. That doesn't mean none is coming. Let's be patient and give them a day or two to see what their strategy will be.
_____________________________________________________________
I am a volunteer on this forum, and not an employee of EA or CG. Please let me know how I can help you!
Message 225 of 260 (502 Views)

Re: Potential Login Issues 01/24/2020

★★★ Novice

Im most worried about being compensated for the lost zetas. If you add up the 2 from daily log in a that we won’t be getting, 2-3 from TW, the lost fleet currency, lost position in GAC, we’re almost into the double digits on zeta mats. 

Message 226 of 260 (481 Views)

Re: Potential Login Issues 01/24/2020

★★★ Newbie
@CG_SBCrumb iPhone X
iOS 13.3
Don’t know my ally code cause I can’t get in
Did not get it on my sisters iPad with an older iOS version
Message 227 of 260 (443 Views)

Re: Potential Login Issues 01/24/2020

Posted on game update - they are looking at compensation for affected players. Please be patient!

https://forums.galaxy-of-heroes.starwars.ea.com/discussion/223395/making-good-on-the-recent-outage
_____________________________________________________________
I am a volunteer on this forum, and not an employee of EA or CG. Please let me know how I can help you!
Message 228 of 260 (433 Views)

Re: Potential Login Issues 01/24/2020

★★★ Newbie

Hatte ebenfalls Probleme 

iphone X

ios 13.3

Ally Code: 231-745-775

ticket Nr.: 55584557

Message 229 of 260 (390 Views)

Re: Potential Login Issues 01/24/2020

★ Apprentice

Compensation ? Are we supposed to just brush it off ? 

Message 230 of 260 (294 Views)