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Potential Login Issues 01/24/2020

by CG_SBCrumb
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Re: Potential Login Issues 01/24/2020

★ Novice

I am not able to login to the game too.

 

Phone:  OnePlus 7T

Android 10 Oxygen OS 10.0,7

Allycode: 724-513-377

 

 

Message 241 of 260 (396 Views)
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Re: Potential Login Issues 01/24/2020

[ Edited ]
★★ Novice

Has everyone else already received their compensation for this outage?

Message 242 of 260 (362 Views)
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Re: Potential Login Issues 01/24/2020

★★★★ Novice

Same here but nothing as of yet.

Message 243 of 260 (360 Views)
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Re: Potential Login Issues 01/24/2020

★★★ Newbie

Hello there, 

 

I was affected by the problems as well on 24th of January. Unfortunately I didn't get the "make good" reward.

 

I also opened a case on that evening at ea support with number #55488622

 

Device: iPhone XS/ios13.3

Ally Code: 448-944-381

Any other info are currently not available for me Frown

 

Would be awesome if you guys could handle it as deserved. Thanks in advance Standard smile 

 

Cheers

 

DarcSfi

 

Message 244 of 260 (316 Views)
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Re: Potential Login Issues 01/24/2020

★★★★ Novice

I would imagine most if not all are still waiting for the recompense....

Message 245 of 260 (255 Views)
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Re: Potential Login Issues 01/24/2020

★ Apprentice

Still haven’t seen anything from this either...

Message 246 of 260 (213 Views)
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Re: Potential Login Issues 01/24/2020

★★★★ Novice

Oh boy....

Message 247 of 260 (208 Views)
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Re: Potential Login Issues 01/24/2020

★★★★★ Novice

Have not received anything - wouldn't you think it would be done shortly after the announcement or at least with a rough timeline stated?

Message 248 of 260 (169 Views)
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Re: Potential Login Issues 01/24/2020

★ Apprentice

@CG_SBCrumb No one has received any compensation despite being told it would come shortly weeks ago. What’s going on?

Message 249 of 260 (126 Views)
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Re: Potential Login Issues 01/24/2020

★★★★ Novice

I am still believing it will come but at a time of CG’s choosing....

Message 250 of 260 (115 Views)