Potential Login Issues 01/24/2020

[sgyappie]

I am not able to login to the game too.

Phone:  OnePlus 7T

Android 10 Oxygen OS 10.0,7

Allycode: 724-513-377

[kebrink]

Has everyone else already received their compensation for this outage?

[cepedece]

Same here but nothing as of yet.

[darc_sfi_swgoh]

Hello there, 

I was affected by the problems as well on 24th of January. Unfortunately I didn't get the "make good" reward.

I also opened a case on that evening at ea support with number #55488622

Device: iPhone XS/ios13.3

Ally Code: 448-944-381

Any other info are currently not available for me

Would be awesome if you guys could handle it as deserved. Thanks in advance  

Cheers

DarcSfi

[cepedece]

I would imagine most if not all are still waiting for the recompense....

[dbijnagte]

Still haven’t seen anything from this either...

[cepedece]

Oh boy....

[yasonfyehald]

Have not received anything - wouldn't you think it would be done shortly after the announcement or at least with a rough timeline stated?

[dbijnagte]

@CG_SBCrumb No one has received any compensation despite being told it would come shortly weeks ago. What’s going on?

[cepedece]

I am still believing it will come but at a time of CG’s choosing....