January 2020
I forgot to add, I am able to login with other device just not my iPhone that had the failed purchase (my iTunes account still show it as pending purchase)
January 2020
iPhone XS max
iOS 13.3
159-635-319
After attempting to purchase a pack, and being charged, game closed. It loaded once but my purchase was not on my account. After quitting hoping the purchase would update my game closes as soon as the title screen loads. Missed GAC signup trying to spend for GAC.
January 2020 - last edited January 2020 by GladOS-013
Device: iPhone X
Software Version 13.3
ID:<deleted for account security> - please add ally code
I only have the one device.
January 2020
iPhone X
iOS 13.3
ally code is 355-599-441
only this device
January 2020
1) iPhone X
2) 13.3
3) 772-689-784
4) No
This was triggered by me buying the Resistance Hero Poe Pack for $19.99. I was charged in my iTunes account already. But I did not get the contents of the pack. When I log in with another device (my iPad), the pack is available to purchase again, and my Poe is still at 3*.
January 2020
IPhone 8 Plus
iOS 13.3
Ally code: 628-665-836
Unable to login/game crashes 100% of the time while On title screen. Initial crash code was 60.0
occurs on wifi and 4g lte
North America
US
January 2020
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with?iphone 8
OS Version 13.3
Ally Code 342-575-467
What type of issue do you have? Network/Connection
How often does the bug occur? Every time
Summarize your bug: Tried to buy crystal pack. Received error code 60 message. Game kept crashing. Cannot get past SWGOH load screen.
region North America America
Country United States
January 2020
iPhone XR
Model: MT302LL/A
iOS 13.3
Modem Firmware: 2.03.07
Ally Code: 298-371-999
Only this phone (old iPad works)
January 2020
iPhone 8
OSX 13.3
Ally Code 721-877-778
I've been experiencing this issue on one device which I attempted to buy the Large Galactic Update Kit III with. I was able to log in from a different device and able to play. The update kit is still up for purchase, but it shouldn't be.
I was billed for this already, which is not correct because I haven't received any items from the kit.
January 2020
Iphone SE
iOS 13.3
544-484-151
The issue only occurs on my phone. It started after updating to iOS 13.3 earlier today. The game worked fine before the update.