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[Capttain_Canuck]

@NHL_Live_Support
Xbox 1
L capt canuck L
10 pm pst
Any online mode
Trying to load any game mode
100%. Not been able to play since to 10hr ea access
74A7FC65FB4D3505-0000000000009999-0FCB11A941356F06

[CHARASFIFA]

1. Xbox One S

2. MPerls

3.9/24/19 from 7 PM to now EST

4. All Online Modes

5. Hitting the play now button on each mode to get into a lobby

6. 100% of the time im on, and even after doing suggested fixes provided by the community.and ambassadors.

7. Error Code: D9A1E5DCAF01BF7D-0000000000009999-5404547B4835E798

[Caka63]

Xbox one s

LV Predator56

 Time zone: stockholm +01:00

100% every time on this console

[XxKamaraxX41]

This has happened to me too many times and I'm pissed off about this, because apparently good connection isn't good anymore, you need perfect connection. I will admit it, my connection is not the best but I never lag out of any game except for this specific game. Its a shame I started to like this game for once in 3 years.

1-PlayStation

2-XxKamaraxX41

3-September 29th 11:15 am est

4-Hockey ultimate team

5-I was just playing the game and then I start to speed glitching as always in the last 15 minutes of the third period.

6-its happened two games in a row no at the same time in the game, but ive had this problem before, then I switched my internet. And now I can't get away from it

7- I csnt attach photos becsuse apparently, there too large, but it says my average ping response was 48 ms

[Moshers]

@XxKamaraxX41 Sorry man, not even close to the same issue. You're posting in the wrong thread.

[NHL_Live_Support]

Hey @BOREN5, @AIR217, @martimole, @Derain-City, @Landeskogg92, @Moshers, @mimico_what, @DumbPuckFun, @Menace1076, @SuperNa7uraLx, @nicketcool, @TheGr8Splatsby, @hockeydude215, @raiderkid21, @TimoForbes, @snowy700, @ieinschoudhary, @stanky_rb, @TTZ_Dipsy, 

The secondary controller/profile and USB/dongle issue should be fixed now with Patch 1.2.  Can you all try going back to your original setup (plug your controllers/USBs back in and log into secondary profiles)?  Play like that for a few days and please let us know if this issue starts happening again.

[mimico_what]

@NHL_Live_Support Only took a month.  Is there any compensation?

[ahonaattori]

I get this "server answer too slow" error every time when i start NHL. Why?

I am able to use online modes but game feels laggy very often. Is it possible that it has something to do with this error message?

[clownkiller021]

@NHL_Live_Support I don't even receive an error message. The game either freezes with my player on the screen or I get a message stating "I've been kicked out of the dressing room."

[Moshers]

@NHL_Live_Support The fix did work.