Players overskating into boards and losing balance

[adgrant35]

Product: NHL 21
Platform:Sony Playstation 4
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? watch players retrieve the puck and overskate into the boards
What happens when the bug occurs? players overskate into the boards and lose their balance instead of just picking up the puck
What do you expect to see? just picking up the puck
Was the issue in online or offline mode? Offline
Insert Game Mode or Feature here gameplay
What time did you see the bug? (HH:MM AM/PM)
What is your time zone?
What is your gamertag/PSN ID?
PS4 Crash Reporting: Please copy the text you put in the crash report here.
EASHL issues? Please insert your Club Region.
What is your game language? English

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Players are once again unable to retrieve the puck without nearly hurting themselves on the boards. This was a problem last year, players are hitting the boards too hard and losing their balance. 

the attached video shows this, with board impact settings set to 0: https://youtu.be/d5Xh2Qq-SdY

[EA_Aljo]

Hi there, @adgrant35.

This is intended. If you skate into the boards too hard, you'll stumble. You can avoid this by slowing down before running into the boards.

[Beauts90]

Correct me if I am wrong as I am not a slider guru, but I don't think this should be happening with both (puck carrier and non puck carrier) board effect sliders set to 0. I know I play with them both close to 0 to avoid this issue and I never get any disruption from the boards no matter how quickly I skate into them.