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Re: Players not responsive: in MUT on offense or defense

by EA_Blueberry

Original Post

Players not responsive: in MUT on offense or defense

★★★★ Novice

Product: Madden NFL 19
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
What is your gamertag/PSN ID? JUST-KICKIN_IT
Date/time issue occurred 3/29/19
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? MUT Champions
Summarize your bug Cycling through players, response time is slow, making usering harder.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? During gameplay try to cycle or switch to different personal. The response time is slow and feels like you don't have total control.
What happens when the bug occurs? players move slow which usually results in a big gain.
What do you expect to see? Nothing! Just want to see the best game possible!
PS4 Crash Reporting: Please copy the text you put in the crash report here. N/A
What is the AMD or Nvidia Model Number of your graphics card? N/A
Enter RAM memory size in GB 500gb

Reaction time on both sides of the ball are slow. Not able to cycle through defenders, players won't highlight fast enough to make a play. This makes it harder to user and switch to various defenders. On PS4, I would think pushing circle would put you on defender closes to the ball?!

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Re: Players not responsive: in MUT on offense or defense

Community Manager

Hey, @eb7252!


Let me know if you're still getting some slow response time after these steps below.


Try rebooting your network and power cycle the console.

Reboot the power to the modem/router

  1. Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.


Power Cycle

  1. Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).
  2. Turn it back on after 1 minute. Launch the game.

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