Player banners are blocked by a black box
by jawa2278Original Post
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Geforce GTX 1060
Enter RAM memory size in GB 16 GB Ram
What is your gamertag/PSN ID/EA Account name? jawa2278
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. N/A
Are you using any software with an overlay? Yes
If yes, can you list them here? Geforce In-game overlay
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)? N/A
Which Legends were your squad mates using (if applicable)? N/A
Where did the issue occur? Loading into the match from the lobby
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. In the game lobby where you are shown your teammates and champion squad banners. The banners are covered by black boxes
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Just waiting for the game to start
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Hundreds
When did this happen? (dd.mm.yy hh:mm) Unsure, within the last week of 5/8/2020
How often does the bug occur? Every time (100%)
How severe is your issue? Little to no impact to gameplay
What happens when the bug occurs? All players banners are covered by a black box so that stats can be seen but the images can't be.
What should be happening instead? Player banners should be viewable
Steps: How can we find the bug ourselves? Unsure. I don't know what happened to cause this.
I have attached pictures to help explain the problem.
