PlayStation - Game keeps crashing

by d9025afde590a1ee
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PlayStation - Game keeps crashing

[ Edited ]
★ Novice

As the title states, my game keeps crashing after my first death in the new LTM Knockout. It seems to only occur upon my first death, none of the following deaths have crashed my game. I'm playing on PS4, the moment I die it crashes the game and gives me an error code. The first time it occurred I loaded back in after starting the application again and when I got put back into the game I was stuck in the spectator screen UI, but I was still alive, I just couldn't interact with my player until I restarted the game.

 

 

 

 

[CM - Edited title for clarity]

Message 1 of 36 (2,679 Views)

Accepted Solution

Re: PlayStation - Game keeps crashing

Community Manager

Hey everyone,

 

We've just released an update to correct this issue, thank you again for the patience.

 

This should be available now, so please restart to pick up the latest update before logging back in and let us know how things go!

Mako.png

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Message 33 of 36 (2,119 Views)

All Replies

Re: Game keeps crashing after first death in Knockout

★ Novice

Update: This bug is not restricted to just the LTM, my game is crashing after every death in regular trios too.

Message 2 of 36 (2,669 Views)

need compensation

★★★ Newbie

Product: Apex Legends
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your gamertag/PSN ID/EA Account name? iaytae
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. timmy5794
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? rev
Which Legends were your squad mates using (if applicable)? lifeline
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. energy bank
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. fighting
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 3
When did this happen? (dd.mm.yy hh:mm) today
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? game shuts down
What should be happening instead? the game working
Steps: How can we find the bug ourselves? load on?

i would like compensation for this i’ve lost so many ranked points and good games because of this 

Message 3 of 36 (2,652 Views)

Season 22 split 2 kill cam crashing

★★ Novice

EVERY time I die and kill cam comes up it crashes me.  I've lost RP multiple times due to this and the game thinking I quit.

 

PLEASE ADD IN A SIMPLE OPTION TO TURN THIS OFF, IT ISNT EVEN NEEDED

Message 4 of 36 (2,655 Views)

Split 22 ranked is broken for ps5

★★★ Novice

Please thoroughly test updates, all of my PlayStation 5 friends including myself cannot play ranked the game crashes every single match since the update 

Message 5 of 36 (2,494 Views)

Re: Game keeps crashing after first death in Knockout

★★★ Novice

Product: Apex Legends
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your gamertag/PSN ID/EA Account name? Keezakoni
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? Ash
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. In match, loading into match, jumping from drop ship and crafting
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Loading in, flying, crafting, fighting other squads
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? All ranked play so far is crashing consistently I have not had a single match not crash
When did this happen? (dd.mm.yy hh:mm) 17.09.24 11:00
How often does the bug occur?Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Game completely crashes
What should be happening instead? Not crashing during fights or in game activitu
Steps: How can we find the bug ourselves? Launch a ranked match on ps5

Message 6 of 36 (2,658 Views)

Re: Game keeps crashing after first death in Knockout

★★★ Novice

so far I only know ps5 having the issue, any game mode it continually crashes 

Message 7 of 36 (2,658 Views)

Re: Season 22 split 2 kill cam crashing

★★★ Novice

Its not just kill cam, its all over the game crashing right now. 

 

What console are you?

Message 8 of 36 (2,652 Views)

Re: Split 22 ranked is broken for ps5

Champion
@cchp In the meantime, if you would like to, you can try inviting me to a party. I'm on PC, but I hope that joining a PC player could fix the issue to where you could then play in console lobbies.

CCP Champion Banner.png

Message 9 of 36 (2,490 Views)

Re: Season 22 split 2 kill cam crashing

★★ Novice

Yea it started happening at other times as well, PS5, my boys are xbox and it doesn't seem to be happening to them.

Message 10 of 36 (2,647 Views)