Re: Platinum IV rank and Silver IV rank at the same time

by Osvaldatore
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Original Post

Accepted Solution

Platinum IV rank and Silver IV rank at the same time

★★★ Newbie

Product: Apex Legends
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia RTX 2060
Enter RAM memory size in GB 16
What is your gamertag/PSN ID/EA Account name? Zombirino
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? Yes
If yes, can you list them here? Discord overlay
If you disable this software, does that have any effect? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Bug is not in the map
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Trying to play ranked
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? No ranked matches since the beginning of the season
When did this happen? (dd.mm.yy hh:mm) 07/11/2020
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I was trying to play a ranked match with a friend, I haven't played any ranked games since the beginning of season 7. During the last day of season 6 I reached Platinum IV in ranked. Today (Friday 7/11) when I tried to play ranked, on the bottom left side it shows that I am Silver IV but next to my name (above the character's head) it shows that I am Platinum IV even though at the beginning of the season I got the message saying that I will start season 7 as Silver IV. I have not dared to play ranked ever since I discovered this bug. When I tried to play with my friend (who is Silver) I got a message saying there was a big difference in ranks that is when I realized what was happening. And as I said, I have not tried playing while this bug is happening. You can check the games I played to make sure, so please don't ban me.
What should be happening instead? I should Silver IV instead of Platinum IV
Steps: How can we find the bug ourselves? I'll provide screenshots below.

First screenshot shows the bug.

Second screenshot shows my rank for season 6 (Platinum IV)

 

Message 1 of 5 (328 Views)

Accepted Solution

Re: Platinum IV rank and Silver IV rank at the same time

[ Edited ]
★★★ Apprentice

It's a bug that's been happening since they introduced the Splits mechanic. Playing 1 ranked game, finishing it and then going back to lobby puts you in the correct rank regardless if you gain or lose points.

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Message 4 of 5 (245 Views)

All Replies

Re: Platinum IV rank and Silver IV rank at the same time

★★★ Newbie

I’m having the same problem too

Message 2 of 5 (316 Views)

Re: Platinum IV rank and Silver IV rank at the same time

★★★ Newbie

Have you tried playing ranked? If you did, did you rank up as Silver or Platinum?

Message 3 of 5 (258 Views)

Re: Platinum IV rank and Silver IV rank at the same time

[ Edited ]
★★★ Apprentice

It's a bug that's been happening since they introduced the Splits mechanic. Playing 1 ranked game, finishing it and then going back to lobby puts you in the correct rank regardless if you gain or lose points.

Message 4 of 5 (246 Views)

Re: Platinum IV rank and Silver IV rank at the same time

★★★★★ Newbie
@Osvaldatore Worked for me.
Message 5 of 5 (241 Views)