Pit rewards

[brandonschabell]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Pixel 2 XL
OS Version 8.1.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 536-853-575
What type of issue do you have? Missing Rewards
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug The last 2 times I complete the pit, I was ranked in the top 20, but both times I received rewards for being rank #25.
Steps: How can we find the bug ourselves? The above section describes how I ran into the issue.
Connection Type Wifi
Please select your region North America
Country United States

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I'm not sure how long this use had actually been occurring, but I've noticed it the last two times I received rewards.

[EA_HighCommand · Accepted solution]

Hi @brandonschabell and thank you for the report.

I am sending you a PM with more details.

[ChristophIV]

Did several people in the 20-25 range have the same score? If so placements are assigned randomly to them after the results are finalised. So if 20-25 all score 2m, anyone of them could take 20th place rewards. It's not ideal, but it's better than the old system that was based on ally code, where the same individual would always get the higher rewards.

[brandonschabell]

No, I posted an actual score (non-zero) and was ranked in the top 20 with no tie.

[EA_HighCommand · Accepted solution]

Hi @brandonschabell and thank you for the report.

I am sending you a PM with more details.