Pit raid rewards gone after update restart

[aquintrail]

My guild just finished a raid and I got the rewards in my inbox, but after the client restart I lost the raid gear. I still have my Han shards and credits but lost the gear.

[EA_Andy]

Hi @aquintrail

If you speak with one of our game advisers they can look into this a bit further for you.

To contact an adviser please follow the steps below: 

1. Click on the following link: http://help.ea.com/ (once there make sure that your country is correctly select in top left hand corner of Help.EA.com)
2. Make sure you are logged in (top right corner) and select 'Help with Game'
3. Find the affected game (if it's an account issue select Origin)
4. Select 'Contact Us' at the bottom right on the new page
5. Select your platform and then 'Next' 
6. Select topic from the drop down menus, type in a short description of your issue and select 'Next'.
7. Select a contact option. Please note that available contact options do depend on your country settings and time of day.

Thanks,

- Andy -