Party won’t reset after weekly timer to start new party

[ChristelClear04]

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Iphone
OS Version Current
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I want the bug fix without losing stuff in my game.
What do you expect to see?
Connection Type Wifi
Please select your region North America
Country

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• My weekly party timer counts down. But every day I have to accept rewards for 60 coins from a party a year ago. It counts down until it automatically resets to a week and I never get to host a party 

[Ilois4]

Not sure if there’s a fix fix but I remember seeing an earlier report on similar issue and a player said they solved the issue in their game by claiming the party reward just a moment before the party timer was reaching zero and starting a new party immediately when the timer ended and new party week started.

[ChristelClear04]

Thank you! I’ll give it a try. it’s getting so frustrating haha! 

[Ilois4]

@ChristelClear04 Worth to try if it helps. Found the comment I was referring to https://answers.ea.com/t5/Bug-Reports/Open-Never-started-party-ends-when-launching-app/m-p/9279275/h... 

Edit. Added pic of the comment