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Re: Padme event shard bug

by EA_MindTricks
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Accepted Solution

Padme event shard bug

★★★★ Newbie

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone 7
OS Version 12.3.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 587-339-637
What type of issue do you have? Missing Rewards
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug Padme event completed but shards are missing.
Steps: How can we find the bug ourselves?
Connection Type Mobile
Please select your region Europe
Country France

Hello SWGOH team, 

I just completed the second edition of the Padme event at 7* but I did only get 15 shards out of the 100 for the final promotion. 

 

Padme is my arena leader and eagerly waiting for her G12 gear. 

 

Thanks for your help. 

Message 1 of 2 (117 Views)

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Re: Padme event shard bug

EA Star Wars: Galaxy of Heroes Team
@castelcerf Hey, thanks for reporting this and apologies for the delay in responding. The missing shards are on your account now.
Thank you and have a great weekend!

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Message 2 of 2 (62 Views)

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Highlighted

Re: Padme event shard bug

EA Star Wars: Galaxy of Heroes Team
@castelcerf Hey, thanks for reporting this and apologies for the delay in responding. The missing shards are on your account now.
Thank you and have a great weekend!
Message 2 of 2 (63 Views)

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