Padme Event - Missing Shards

[KStar18]

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung Galaxy S9
OS Version 9
Ally Code: (Find it here: http://bit.ly/AllyCode ) 494671375
What type of issue do you have? Missing Rewards
How often does the bug occur? Every time (100%)
Summarize your bug Completed all tiers of Padme event "Aggressive Negotiations" but appear to be missing Tier 6 rewards - shards/stun cuffs/etc. Currently max promoted at 6 starts with 15/100 showing. As per screenshot.
Steps: How can we find the bug ourselves?
Connection Type Mobile
Please select your region Australia
Country Australia

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I completed all tiers of the Padme event however as I went to promote to 7*, it showed only 15/100 shards, and I was missing 85 shards plus rewards (i.e. from the second last tier). Please can this be reviewed. Ally Code 494671375. Screenshot attached.

[CG_MindTricks · Accepted solution]

@KStar18 Hey, thanks for reporting this and apologies for the delay in responding. The missing shards are on your account now.
Thank you and have a great weekend!

[CG_MindTricks · Accepted solution]

@KStar18 Hey, thanks for reporting this and apologies for the delay in responding. The missing shards are on your account now.
Thank you and have a great weekend!