May 2021
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.74.59.1030
What expansions, game packs, and stuff packs do you have installed? Paranormal, Realm of Magic, Parenthood, Dine Out, Spa Day, Outdoor Retreat, Nifty Knitting, Tiny Living, Laundry Day, Toddler, Vintage Glamour, Backyard, Kids Room, Spooky, and all EP except Cats and Dogs
Steps: How can we find the bug ourselves? Have a group Séance and perform a Ghastly Ritual with non-active household characters.
What happens when the bug occurs? Played Household characters return to human form, NPCs stay as ghosts.
What do you expect to see? NPCs return to human form in a similar timeframe as household members and not remaining permanent ghosts.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Came with Paranormal (I also bought Eco Lifestyle and Dine Out at the same time).
This occured with and without Mods, and in Haunted House Residential and tiny Home residential.
May 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
May 2021
Reloading the game doesnt fix it. After some troubleshooting, it appears that the NPC needs to change lots. If I go play that household, the ghost remains as a ghost until they travel to a new lot.
It does give a Last Exception error, something about removing traits or buffs (which the ghastly is both.)
May 2021 - last edited May 2021
@empiricalbak Could you attach the LE ?
Follow instructions here on how to upload: https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-does-this-forum-work/m-p/3445427#M181737 (under Additional Info)
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
May 2021
Loaded the game without mods, chose a household with a turned ghost, had that ghost move to another lot, and here are the exceptions.
Heres the lastException and the lastUIException code:
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>69fe13ccf3b8408e60a41074</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-05-18 15:08:51</createtime><buildsignature>Local.Unknown.Unknown.1.74.59.1030-1.200.000.502.Release</buildsignature><categoryid>trait_tracker.py:748</categoryid><desyncid>69fe13ccf3b8408e60a41074</desyncid><systemconfig/><screenshot/><desyncdata>[manus] sim_info_manager failed to handle zone unload due to exception (KeyError: 255360) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 179, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 206, in c_api_server_tick File "T:\InGame\Gameplay\Scripts\Server\scheduling.py", line 217, in simulate File "T:\InGame\Gameplay\Scripts\Server\elements.py", line 385, in _resume File "T:\InGame\Gameplay\Scripts\Server\services\persistence_service.py", line 418, in call_save_game_gen File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 430, in request_client_disconnect_gen File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 708, in on_teardown File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 425, in on_zone_unload File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info_manager.py", line 157, in on_zone_unload File "T:\InGame\Gameplay\Scripts\Server\sims\sim_info.py", line 3796, in on_zone_unload File "T:\InGame\Gameplay\Scripts\Server\traits\trait_tracker.py", line 878, in on_zone_unload File "T:\InGame\Gameplay\Scripts\Server\traits\trait_tracker.py", line 748, in _remove_buffs KeyError: 255360rtim=0 Client Session Time: 19.44 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,98,47688 Modded: False SystemInfo: Windows 10 10.0.19042 GPU: NVIDIA GeForce GTX 1650 nvldumdx.dll 26.21.14.4223, GUID: D7B71E3E-5CD9-11CF-AD67-B0321BC2D735 </desyncdata></report>
</root>
LastUIException
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>69fe13ccf3b8408e60a41074</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2021-05-18 19:08:05</createtime><buildsignature>Local.Unknown.Unknown.1.74.59.1030-1.200.000.502.Release</buildsignature><categoryid>(AS)olympus.core::OlympusObject</categoryid><desyncid>69fe13ccf3b8408e60a41074</desyncid><systemconfig/><screenshot/><desyncdata>TypeError: Error #1009: Cannot access a property or method of a null object reference. at olympus.core::OlympusObject/ParseObject() at olympus.core::OlympusObject/ParseObject() at olympus.core::OlympusObject/ParseObject() at OlympusObject instance constructor() at FeedData instance constructor() at gamedata.Exchange::FeedDataFeed/GetOfflineFeedList() at gamedata.Exchange::FeedDataFeed/HandleFeedRequestResponse() at olympus.io::CommunicationObject/Dispatch() at olympus.io::CommunicationManager/SendUIMessage() rtim=1867 Client Session Time: 19.44 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 Origin Version: 10,5,98,47688 Modded: False SystemInfo: Windows 10 10.0.19042 GPU: NVIDIA GeForce GTX 1650 nvldumdx.dll 26.21.14.4223, GUID: D7B71E3E-5CD9-11CF-AD67-B0321BC2D735 </desyncdata></report>
</root>
May 2021
Also, it does appear that the sim has to actively travel, such as by the active household asking them to come over or asking for them to travel together. Being invited to a planned social event does not change the ghost form back. (NPC turned into ghost, NPC goes to their home, and then arrives at a scheduled event (as a guest), and she is still a ghost
May 2021
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads