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[PS4/XB1] Game crashes when building doors

by Avanthalas
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Original Post

Sims 4 crashes when building doors

★ Novice

I play the sims 4 on an Xbox one. I have recently purchased the Island Living Expansion and a general update has happened too. I now cannot build doors as every time I do my game crashes. Help! 

Message 31 of 39 (463 Views)

Re: [PS4/XB1] Game crashes when building doors

★★ Novice

I have been playing today and it appears to be fixed! 

Message 32 of 39 (449 Views)

Re: Sims 4 crashes when building doors

★★★ Newbie
@ErinBFitz93 I'm experiencing the same thing, hopefully it gets fixed soon! I'm excited to play the new map lol
Message 33 of 39 (451 Views)

Re: Sims 4 crashes when building doors

★ Novice
@baybayerryday at least it’s not just mine!
Message 34 of 39 (444 Views)

Re: Sims 4 crashes when building doors

Hero
@ErinBFitz93 It's a known issue. Merged your post with bug report.

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.


Important Threads

Message 35 of 39 (434 Views)

Re: PS4 Build Mode Crash?

★ Novice

Where did you see the tweet? I can’t find it

Message 36 of 39 (393 Views)

Re: [PS4] Game crashes when building doors

★★★★★ Newbie

This is happening to me too and I haven't bought any expansion packs

Message 37 of 39 (362 Views)

Re: [PS4/XB1] Game crashes when building doors

★★ Novice

FIXED THE GLITCH

Guys, i fixed it.

  • Either go to a lot with a house or go to an empty lot and place a house from the gallery.
  • Get one of the pre existing doors from the house and move it somewhere else.
  • Then try duplicating it.
  • After that, any door you want from the should work, even if you bulldoze the lot.
  • Do it again every time you enter build mode, move a door and/or duplicate it.
  • It worked in my game, but i only tested it a certain number of times due to how the crash exits the game and it takes ages to get into it again.
  • Tell me if it works for you too!
Message 38 of 39 (354 Views)

Re: [PS4/XB1] Game crashes when building doors

EA Desktop Team
Hi everyone,

We released a patch yesterday which should fix this issue. You can find the complete patch notes here: https://answers.ea.com/t5/Technical-Issues-Consoles/Console-July-22th-2019-Patch-notes/m-p/8040248#M...

Give it a try! Standard smile
Message 39 of 39 (1,116 Views)