Re: [PS4] Wrong Ice Cream Texture

by SimGuruIcarus
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Original Post

[PS4] Wrong Ice Cream Texture

[ Edited ]
★ Apprentice

Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What expansions, game packs, and stuff packs do you have installed? City Living; Vampires; Vintage Glamour; Cool Kitchen
Steps: How can we find the bug ourselves? Make peach yoghurt ice cream and grab a bowl or serving
What happens when the bug occurs? Wrong texture (purple and yellow swirls)
What do you expect to see? The correct peach texture
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

Wong texture, may happen with other flavours

Message 1 of 5 (631 Views)

Re: [PS4] Wrong Ice Cream Texture

EA Staff

Hi @FlumpBlood

 

We have not been able to reproduce your issue. 

 

Would you be willing to send us a screenshot?  If so, instructions are here:

 

https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065...

 

That would help us a lot!.

 

Also, are you setting any Toppings or Garnishments?

 

Thank you very much!

Message 2 of 5 (599 Views)

Re: [PS4] Wrong Ice Cream Texture

★ Apprentice
Hi, I can't get to my PS4 currently, but the issue occurs when using toppings and garnishes, but also without them.

Thank you for helping!
Message 3 of 5 (580 Views)

Re: [PS4] Wrong Ice Cream Texture

★ Apprentice
This is the peach yoghurt ice cream with the wrong texture, this also occurs without garnish.
Message 4 of 5 (528 Views)

Re: [PS4] Wrong Ice Cream Texture

[ Edited ]
EA Staff

Hello @FlumpBlood

 

Thank you for the screenshots. However, we are still unable to reproduce your issue.

 

Are you still experiencing this issue after the latest patch? If so, would you be willing to share your save files with us? Instructions are here:

 

https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065...

 

Thank you very much!

 

Happy Simming! 

Message 5 of 5 (443 Views)