May - last edited May by crinrict
Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.15
What expansions, game packs, and stuff packs do you have installed? Seasons, Cats and Dogs, City Living, Get to work, Jungle Adventure, Parenthood, Vampires, Dine Out, Toddler Stuff, Spooky Stuff, Cool Kitchen Stuff
Steps: How can we find the bug ourselves? Have a baby age to a toddler and their grandparent has died
What happens when the bug occurs? The toddler gets a call informing them their grandparent has died and they go into mourning.
What do you expect to see? A toddler not getting phone calls as they don't even have a phone. A toddler not mourning a person they have never ever met, who isn't even in their friend list.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
Why can a toddler get death calls? Why is a toddler mourning anyway? They don't care about extended family they don't know. This happened twice to my recent toddler and she spent her entire toddlerhood in mourning for grandparents she never even met.
@PoptartJuniper Have you seen this with more than one Sim? Could you possibly share a save file? Thanks so much for the help! https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065...
@SimGuruNick The save file it happened on was the one I already shared. The sim in question is long dead in the save though. She was the third generation child named Briala. Both her grandparents died when she was a toddler so she ended mourning for one and then received the call for the other. The other children haven't had grandparents because of how townies spawn and the one other child that had a grandparent was older when the grandmother died. So, I'm not sure how helpful that is.
May - last edited May
@SimGuruNick I just had this happen again. The toddler never met this grandparent and she died and received a phone call and is now in mourning. Here is the save from just before everyone went to bed that night. (Edit: Also when an employee, in this case the grandma, at the retail shop dies I get a message that there's nothing for sale at the retail shop. It's very weird.)