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[PS4] Painting reference bug

by channtelleem

Original Post


[PS4] Painting reference bug

[ Edited ]
★★★ Novice

Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What expansions, game packs, and stuff packs do you have installed? Patio stuff and holiday stuff/festive.
Steps: How can we find the bug ourselves? When using an easel and selecting “paint from reference”
What happens when the bug occurs? After selecting paint from reference it takes you to a camera on your sims phone i assume and lets you take a photo of around you to paint, it comes up with “an error has occurred in the following application” every time.
What do you expect to see? The PS4 should not say there’s an error occurred every time taking a photo for painting reference.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

No additional information

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