Help us improve Answers HQ! Take Survey No, Thanks

[PS4] Dark lighting on north willow creek lots

by Bulianshi

Original Post

[PS4] Dark lighting on north willow creek lots

[ Edited ]
★★★★ Novice

Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.10 Update
What expansions, game packs, and stuff packs do you have installed? All currently released expansions for consoles as of 09/09/2018
Steps: How can we find the bug ourselves? Play on the Oakenstead lot after update 1.10 it will be noticeably darker than before patch other lots are affected as well mainly north willow creek where the larger residences are such as Parkshore Umbrage Manor etc
What happens when the bug occurs? Lots in north willow creek during the day have a weird green hue and also look very dark this is also noticeable on the town maps when playing on the lot and saving and going to map.
What do you expect to see? The lighting changed to what it was previously before update 1.10 update on consoles as it is very distracting.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. 1.10 update on consoles Seasons update I have read a similar issue happening to PC as well.

I have made a separate thread by request for consoles also pictured are examples Ignore the blue line, as you can see lots are darker 

The Sims™ 4_20180909025415.jpg


The Sims™ 4_20180909032258.jpg

Message 2 of 4 (182 Views)

Weird dark lots lots since 1.10 update

★★★★ Novice

On certain lots in willow creek some houses look strange after the update everything white now looks grey for example the white side panelling now looks oddly dark, I think it has something to do with the glass roof update as it was fine before, here is an example as you can see everything looks really dark in the top image is this normal? I am on the ps4 by the way.

The Sims™ 4_20180909032258.jpg

and this is how it used to look


Message 1 of 4 (168 Views)

Re: Weird dark lots lots since 1.10 update

[ Edited ]
EA Staff

Hi @Bulianshi


Thank for your report. I merged your posts into one single thread Standard smile

Message 3 of 4 (148 Views)

Re: Weird dark lots lots since 1.10 update

★★★★ Novice
I have the same issue with this lot I'm on Xbox one console though
Message 4 of 4 (102 Views)

Need help?

We’re happy to help with your account, troubleshooting, and gameplay questions.

Contact us on EA Help


Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection


Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help