November 2017
November 2017
Product: The Sims 4
Platform:Sony Playstation 4
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What expansions, game packs, and stuff packs do you have installed? I GOT THE DELUX PREORDER EDITION AND THE CITY LIVING BUNDLE.
Steps: How can we find the bug ourselves? play sims 4 on console, pull up sims phone and plan a wedding as soon as you get to the screen for "pick the host"it crashes. my sims have a television in the basement if they watch it, it crashes the game.
What happens when the bug occurs? the bug happens when the sims go to watch the television or when I want to plan a wedding. I have uninstalled and reinstalled and downloaded the update patch for saves and this still occurs. the game constantly glitches but these crashes are a bummer Please keep in mind I have the 1TB PS4.
What do you expect to see? the wedding is planned through the correct means without crashing and my sims can watch the television without crashing the entire game.
Have you installed any customization with the game, e.g. Custom Content or Mods? On console - never used.
Did this issue appear after a specific patch or change you made to your system? No
Please, I mean this in the best way possible...
It would be great if I could play my game without it glitching and crashing so much, I have several other open world games that don't glitch crash or stall out on me at all. I am a bit disappointed because I anticipated much better results, I paid full price for these games I even preordered. Since day one could not play this game without a crash or a glitch (like the gardener living on my front porch, for days or my butler stuck in the walls etc.) I love the sims games and I have been simming since 2002 on PC and console with The Sims 2 being my all time favorite version. I was so excited for this experience and now I am a bit disappointed.
can you please fix this on the next patch
November 2017
November 2017
Hi @JenniferMosavi,
Thanks for your report! I've moved your thread to this one as we have been talking about the wedding crash you are describing here.
For now, I would suggest marrying your Sims without organizing a party: https://answers.ea.com/t5/Bug-Reports/PS-XB-Wedding-planning-crash/m-p/6444599/highlight/true#M52993
Happy marriage!
-Mai
November 2017
December 2017
December 2017
Do you have any mods in your game?
What does the error say, can you post a screen print of it?
December 2017
Please post a DxDiag::
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
December 2017