November 2017 - last edited November 2017 by crinrict
Product: The Sims 4
Platform:Microsoft XBOX One
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What expansions, game packs, and stuff packs do you have installed? Party, patio, up all night
Steps: How can we find the bug ourselves? Planning a wedding event
What happens when the bug occurs? Game shuts off when choosing bride and groom
What do you expect to see? I'd like to choose the bride and groom, entertainment, and guests, maybe even have said wedding.
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? No
I just would like to get through one night of my new game without a bug screwing everything up. This one even messes with my most recent hard-save.
Solved! Go to Solution.
January 2018
November 2017
November 2017
Hi @1Queennatty1,
Thanks for your reports, and welcome to Answers HQ!
For the saving issue, please, join this thread: https://answers.ea.com/t5/Technical-Issues-Consoles/Sims-4-won-t-save-on-Xbox-and-PlayStation/td-p/6... - We have been talking about it there.
For your wedding problem, is it happening in one save game, or all of them? Could you share with us the error message you are getting?
Thanks!
-Mai
November 2017
November 2017
November 2017
Thanks for that, @1Queennatty1. Could you please try these steps recommended by Sony for this error message?: https://www.playstation.com/en-ie/get-help/help-library/error-codes/ce-34878-0/
Please, let us know if that helps
-Mai
November 2017
Hi @EA_Mai,
Unfortunately, I have the exact same problem as @1Queennatty1.
When I tried to select a bride or groom the game crashes and gives the same system error as in the picture above.
I tried the steps as Sony mentioned. It didn't work.
Thanks for helping us out!
November 2017
November 2017 - last edited November 2017
Sorry to read that @1Queennatty1 @rovanzu92, thanks for trying!
A couple more questions for you: isn't the bride/groom selected by default when you are in the Plan a social event window, and you get to 'Invite Sims' step?
Is the fiancé of the Sim organizing the wedding part of your household? How many Sims do you have in your household currently?
Thanks again,
-Mai
Edited: I'm merging this thread to a bug report to keep all the reports for the same issue in the same thread.