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[PS/XB] Cant access phone options

by Cast2thepast
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Original Post

Re: Sims 4 phone wont work

★★★ Newbie
Why haven’t they fixed this yet. Why is it ok to have issues like this go on and on??
Message 51 of 58 (622 Views)

Re: Sims 4 phone wont work

EA Staff

Hi @smegg_up12

 

Are you still experiencing this issue? Which platform?

 

Thank you very much! 

Message 52 of 58 (590 Views)

Re: Sims 4 phone wont work

★★★ Newbie

I'm experiencing the same issue on PS4.

Message 53 of 58 (574 Views)

Re: Sims 4 phone wont work

EA Staff

Hi everyone!

 

We are still unable to reproduce this issue. 

 

@Petrollika Is there any information you can share?

 

Is someone else experiencing this?

 

Thanks a lot

Message 54 of 58 (513 Views)

Re: Sims 4 phone wont work

★★★ Newbie

Hi, 

 

I’m literally playing for the very first time. So, what are the bumper buttons on the Xbox controllers?

I can’t access the cell phone menu that is on the bottom part of the cell. This is on Sims 4. I’d appreciate any help! 

Message 55 of 58 (441 Views)

Re: Sims 4 phone wont work

★★ Novice

I can't get to the tabs to check things, or job tab to see what time and when I go

Message 56 of 58 (384 Views)

Re: Sims 4 phone wont work

★★★★★ Newbie

I'm literally having this exact same problem AT THIS VERY MOMENT. 
after downloading the latest update for the game, the in-game cellphone will not move left or right to the others tabs.
As in, travel, work, housing, games and whatnot. Can you please help me? Please?

Message 57 of 58 (177 Views)

Re: Sims 4 phone wont work

EA Sims Team

Hello.

If anyone is still seeing this issue, can you please send a video of what you're seeing?

Instructions on how to send video are here:
https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-to-Send-User-Files-to-The-Sims-4-Team/m-p/6065...

Message 58 of 58 (115 Views)