[PLEASE READ] Information/Questions about the bug forum

by crinrict
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Original Post

Re: [IL] Conservationist: Grant application takes 12 sim hours to complete

Hero
@MadameNordica I moved your post over to the general thread about bug forum problems.

Yes, it's a known problem that the template sometimes doesn't show. Just always include the questions anyways. You can find them listed in the post above.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 61 of 90 (2,252 Views)

How to report a bug?

★★★ Novice

How to report a bug? 

Message 62 of 90 (2,065 Views)

Re: How to report a bug?

Community Manager

@kmonica1 

 

Just click the New Topic button here and then fill in the Bug Report form.

 

Thanks.

barry.png
Message 63 of 90 (2,007 Views)

Re: How to report a bug?

Hero
@kmonica1 I merged your post with the thread on questions on the bug forum

You can find info in these threads:

- https://answers.ea.com/t5/Bug-Reports/INFORMATION-How-does-this-forum-work/td-p/7368632/jump-to/firs...
- https://forums.thesims.com/en_US/discussion/991958/bugs-and-the-sims-101-everything-you-need-to-know
- https://answers.ea.com/t5/General-Discussion-Feedback/Welcome-to-the-Sims-Section-of-AHQ/td-p/693162...

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 64 of 90 (1,994 Views)

Re: How to report a bug?

Hero

The template now doesn't seem to pop up anymore at all, even on editing.

 

Please make sure to include answers to these in your first post.

Product: The Sims 4
Platform:
Which language are you playing the game in? 
How often does the bug occur? 
What is your current game version number? 
What expansions, game packs, and stuff packs do you have installed? 
Steps: How can we find the bug ourselves? 
What happens when the bug occurs? 
What do you expect to see? 
Have you installed any customization with the game, e.g. Custom Content or Mods?
Did this issue appear after a specific patch or change you made to your system? 

 

Thank you

 

 

Also on a more personal note, I will be taking an extended weekend break. I won't be doing AHQ at all from May 20th - May 24th. I'll be back on the 20th.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 65 of 90 (1,403 Views)

Re: [PLEASE READ] Information/Questions about the bug forum

★★ Novice
@crinrict I am trying to report some bugs and this will not let me. Like I do new topic, fill it out, put pics and it won't save. Tried on my phone and mac. I have lost of bugs to report.
Message 66 of 90 (1,033 Views)

Re: [PLEASE READ] Information/Questions about the bug forum

Hero
@BooSongz4 Is your language set to english ? Also make sure you write something in the comment field.

If all fails, just create a post in game issues forum instead of here and say that you couldn't post in the bug forum.

Make sure to make one thread per issue and include this to your post: https://answers.ea.com/t5/Bug-Reports/PLEASE-READ-Information-Questions-about-the-bug-forum/m-p/1149...

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 67 of 90 (1,022 Views)

I'm not getting the forum template to submit bug report

★★★★★ Apprentice

Only thing appearing is the large space to enter text.

Message 68 of 90 (744 Views)

Re: I'm not getting the forum template to submit bug report

Hero
@Wndblwz Please see this post: https://answers.ea.com/t5/Bug-Reports/PLEASE-READ-Information-Questions-about-the-bug-forum/m-p/1149...

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 69 of 90 (704 Views)

Re: I'm not getting the forum template to submit bug report

★★★★★ Apprentice
@crinrict Thanks!
Message 70 of 90 (654 Views)
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