[PC] Crash to desktop

by macfergusson
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[PC] Crash to desktop

★★★★ Novice

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number RTX 2080
Enter RAM memory size in GB 32
What is your gamertag/PSN ID/EA Account name? macfergusson
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible. Stryk3r99
Which Legend were you playing (if applicable)? Wraith
Which Legends were your squad mates using (if applicable)? Lifeline
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Airbase, just landed from match start
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. looting
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 1
When did this happen? (dd.mm.yy hh:mm) 25.02.19 21:30
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? crash to desktop
What should be happening instead? Not crashing
Steps: How can we find the bug ourselves? unkown

Engine Error

0x887A0006 - DXGI_ERROR_DEVICE_HUNG The application's device failed due to badly formed commands sent by the application. This is an design-time issue that should be investigates and fixed.

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Re: [PC] Crash to desktop

★★★★ Novice

Another crash to desktop. This time the error was:

CreateTexture2D failed for Gfx_TextureAsset_ResizeAndCopy on '(no debug name)' with HRESULT 0x887a0005 wdith: 256 height: 256 mips: 9 imgFormat 0x000000053

 

Mid match/mid fight, playing Wraith. Had just been revived and re-shielding, and was medding up. Playing with danielquasar and ajackgak.

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Re: [PC] Crash to desktop

★★★★ Novice

And another crash to desktop. Playing as a Bangalore this time. Team mates were gilbertgalam and danielquasar playing Lifeline and Wraith. Crashed as I was sprinting away from an oncoming squad and crouched into a slide.

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Re: [PC] Crash to desktop

Champion

Hai,

 

Currently the HUNG error is something that can only be fixed with a driver update.

It should be updated sometime soon as its in Nvidia's to do list.

 

For now check you are running the most stable driver not the latest.

You will need driver version 417.71

https://www.geforce.co.uk/drivers

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