PC BSOD when starting Apex
by KETR1SOriginal Post
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia GTX1070
Enter RAM memory size in GB 16GB
What is your gamertag/PSN ID/EA Account name? KETR1S
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Opening the EXE from Origin
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Launching the game
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 0
When did this happen? (dd.mm.yy hh:mm) Every time you start the game since new update
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Entire PC crashes to a BSOD error stating a Page Fault in a Nonpaged Area occurred within EasyAntiCheat.sys
What should be happening instead? Apex should start... PC should NOT reboot...
Steps: How can we find the bug ourselves? Install Windows 10 build 18912 (the newest public release from the Insider program) Try starting Apex. Enjoy the green BSOD. (all Insider Preview BSODs are green.)
Newest Apex update causes system crash on launch (BSOD) every time you try to start it, on Windows 10 build 18912 (newest build) Insider Preview. The BSOD says the module at fault is EasyAntiCheat.sys.
