Owned items have disappeared and are locked again
by oneJasperOriginal Post
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GTX 1050 Ti
Enter RAM memory size in GB 8GB DDR4
What is your gamertag/PSN ID/EA Account name? oneJasper
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Exploring legends skins
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Browsing the menu
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? 40?
When did this happen? (dd.mm.yy hh:mm) first noticed 18.02.2019 18:00
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? I previously unlocked certain skins/banners etc that are now locked again. I previously owned pathfinder's legendary banners 'open cans' and 'disco tech' as well as caustic's 'method in madness' which for some reason i do not own anymore.
What should be happening instead? The skins obviously should still be owned
Steps: How can we find the bug ourselves? I have no clue, I first noticed it at the specified date.
I previously unlocked certain skins/banners etc that are now locked again. I previously owned pathfinder's legendary banners 'open cans' and 'disco tech' as well as caustic's 'method in madness' which for some reason i do not own anymore.
