November 2019
- last edited
November 2019
by
Phantomlover171
Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad Air 2
OS Version 13.2.3
Player ID: (Find your Player ID in Sims Mobile: https://help.ea.com/help/the-sims/the-sims-mobile/find-your-player-id-in-the-sims-mobile ) 1005244383622
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Open any advert option
What do you expect to see? The ad playing for x amount of seconds and then being able to close that.
Connection Type Wifi
Please select your region North America
Country US
Additional feedback I’m not sure if it is a bug but I’m pretty sure it is a problem. Whenever I try to watch an advert it only opens a little window and is off center. When the ad ends I’m not able to close it out because the X is off center. I have to force close the app in order to continue.
I’m not sure if it is a bug but I’m pretty sure it is a problem. Whenever I try to watch an advert it only opens a little window and is off center. When the ad ends I’m not able to close it out because the X is off center. I have to force close the app in order to continue. I tried to get a screenshot but it was too big to attach.
November 2019
Have the same problem. Ads appear off centre, and no way to close them when complete. Sometimes they will close with a swipe down, but some judo to. I’d.1004333360543
November 2019
November 2019
ipad 5th gen
November 2019
@Lolleelegzz & @amazingmanderrr do you have a screenshot of what you're seeing?
November 2019
November 2019
Yes, that would work. Thank you @amazingmanderrr !
November 2019
November 2019
I found a temporary work around until it is fixed. What the other person said before about swiping the advert down does the trick.
November 2019