Re: [Open][Workaround] Off center advert, can’t close after playing

by Sera_Sims_Mobile
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Original Post

Re: Off center advert, can’t close after playing

EA app Team
Hi, thanks for letting us know about this and for working around uploading the screenshot!
I believe this shouldn't be happening anymore, are you still seeing this in your game? If so, would you mind letting us know when you took that screenshot, @amazingmanderrr?
Message 11 of 19 (922 Views)

Re: Off center advert, can’t close after playing

[ Edited ]
★★★ Novice

I took that screenshot on the date I posted the link of it.

 

I'll follow up later on today with a screenshot after checking. I'm not near my iPad at the moment.

Message 12 of 19 (918 Views)

Re: Off center advert, can’t close after playing

EA app Team
Message 13 of 19 (908 Views)

Re: Off center advert, can’t close after playing

★★★ Novice

Sorry for the delayed response. I'm still experiencing the issue.

Message 14 of 19 (878 Views)

Re: Off center advert, can’t close after playing

★★★ Apprentice

I’m having the same or a similar issue. I can’t close the adds of local companies that I sometimes get sinse last update (the one that gave us 3 new lots). Posted this on reddit, and was asked to make a bug report here with screenshot, Screenshot is attached

Message 15 of 19 (792 Views)

Re: Off center advert, can’t close after playing

@mnon11@amazingmanderrr@Lolleelegzz we've had a few updates since this was first reported, are you guys still seeing this issue in-game?


----------------

Answers HQ Guardian

do not work for EA

 

Message 16 of 19 (634 Views)

Re: Off center advert, can’t close after playing

★★★ Novice
@Phantomlover1717 I actually no longer play. Been really busy lately so I haven't been able to.
Message 17 of 19 (611 Views)

Re: Off center advert, can’t close after playing

★★★ Newbie

I am still esperiencing it. Everytime I finish an ad it freezes and I think I don’t even get my rewards.....

Message 18 of 19 (451 Views)

Re: [Open][Workaround] Off center advert, can’t close after playing

★ Apprentice

what happened to me was there was no close button after finishing watching the ads although the ads window fits my device screen.

 

It happened several times in the past four a short period.  I used the "back"button of my device (samsung a20s). The ads closed and i got the rewards.

 

Message 19 of 19 (376 Views)