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Re: CUSTOMER SUPPORT REFUSE TO HELP

by asroundasaball
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Re: CUSTOMER SUPPORT REFUSE TO HELP

★★★★ Novice

is that from the makeover? I thought it was from the tutorial. 

 

Message 41 of 47 (364 Views)
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Re: CUSTOMER SUPPORT REFUSE TO HELP

★★★ Novice

hi i have exactly the same “pop up message” problem as you. it’s been months. and yes the team doesn’t really help. Frown

Message 42 of 47 (357 Views)
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Re: CUSTOMER SUPPORT REFUSE TO HELP

★★★★ Novice

I’m a bit confused because my error message seems to be different from the player with the makeover error message. I tried about 6 times already. Doesn’t work. How do I finish the tutorial from a party?

Message 43 of 47 (354 Views)
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Re: CUSTOMER SUPPORT REFUSE TO HELP

Hero
@asroundasaball Yes, it's another message 🤔 Sorry for the confusion. There are two type of tutorial messages mentioned on this thread.
As you have mentioned, the fixer upper is from the start of the game when you are supposed to clean the house and remove some boxes. Did the start furniture spawn on your house as well or is it only that message?



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Message 44 of 47 (331 Views)
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Re: CUSTOMER SUPPORT REFUSE TO HELP

★★★★ Novice

It’s just the message that’s at the top of my game that’s bothering me. Any idea how to fix it?

Message 45 of 47 (303 Views)
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Re: CUSTOMER SUPPORT REFUSE TO HELP

★★★★ Novice

Man that sucks. They are really unhelpful and they said they will not do anything unless it’s a global issue!

Message 46 of 47 (302 Views)
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Re: CUSTOMER SUPPORT REFUSE TO HELP

EA Live QV Team

Hi @asroundasaball sorry to hear you're experiencing this issue. This is something we're still investigating. I'm afraid I don't have anything more concrete at the moment.

Message 47 of 47 (231 Views)
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