[Open] - Sims removed from household came back after the Celebrity Life update [ Edited ]

[rhopeck]

Product: The Sims Mobile
Platform:Apple iPad
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPad 7th
OS Version 14.4.7
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Look at account
What do you expect to see? A fix
Connection Type Wifi
Please select your region North America
Country USA

‌

After the new festival update I have two sims that I had removed come back and now I can’t remove them, I purchased the festival pass and in the closet/shop it shows there are new items under eyebrows but nothing is new and the red dot will not go away now. 

[EA_DragonsEye]

Hi @rhopeck! The removed sims coming back is an issue that already has been flagged to studio. I am flagging the eyebrows issue for investigation.

[acz3sbn56y6d]

Product: The Sims Mobile
Platform:Android Phone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) Samsung Galaxy m51
OS Version 27.0.0.117083
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? This is how it happened after the new update came, I sent these sims from home a long time ago, but they came back with the update.olso I can't make sims playable and I can not retire.
What do you expect to see? for the returning sims to leave the house
Connection Type Mobile
Please select your region Asia
Country Türkiye

‌

I can't make some sims playable. I can't even retire them.This is how it happened after the new update came, I sent these sims from home a long time ago, but they came back with the update.

[savsspace]

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iphone8
OS Version 14.4.2
How often does the bug occur? Occasionally (10% - 49%)
Steps: How can we find the bug ourselves? see if its happens in game
What do you expect to see?
Connection Type Wifi
Please select your region North America
Country

‌

sims i previously moved out showed up in Family  again after last update and i can not make them leave. It does not have an option to make playabe or move out and i do not want them in my Family picture when they were already moved out 

[SalixCat]

@savsspace 

@acz3sbn56y6d 

Thanks for your reports. I have merged them with an existing thread about the same issue.

The studio is aware of the issue and it is under investigation.