[Open] - Sim unabale to re-engergise, get new traits or change homes [ Edited ]

[LLJgotgame]

Product: The Sims Mobile
Platform:Apple iPhone
List the specific devices you play with (e.g. iPhone 6s Plus, Samsung Galaxy S7) iPhone 8 Plus
OS Version 13.5.1
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? PlayerID: 1005364533917 and the Sim Dylan
What do you expect to see? Hopefully to have him be able to get more traits, reenergize properly, go to the right house when I click the home button and also be able to retire one day
Connection Type Wifi
Please select your region Australia
Country Australia
Additional feedback Traits: He’s only been able to have one trait and the new trait box won’t let me click on it to allocate. I’ve tried this when he’s at home and not in any event. Energy: the timer is constantly at 0 so he never gets energy filled on his own House: He’s allocated to a particular house (which I now can’t move him from) but when I click home he goes to the other house. Dylan has already had a kid who’s grown up and ready to retire but he seems to be having a Peter Pan moment. Help!

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[SalixCat]

@LLJgotgame 

Hi!

Is this issue you experience similar to this one: https://answers.ea.com/t5/Bug-Reports/Open-Energy-not-refilling/td-p/9163850 ?

[LLJgotgame]

Not exactly - my other Sims re energize fine, but poor Dylan needs to get his energy in other ways. Cupcakes, rest etc. He also can move about out of his house, and in fact one of the problems is that he keeps going home to the wrong house. Thanks for the reference though @SalixCat  

[SalixCat]

@LLJgotgame Thanks for the additional info 😊
I was going to suggest you to retire this Sim but it won't be possible as long as you can't choose new traits. 😢

[LLJgotgame]

haha yeah @SalixCat I'd really love to retire poor old Dylan and get on board with the new generation hey! I'm already at grandkids stage, so Dylan needs to start enjoying his retirement! 

[LLJgotgame]

Additional updates! He now doesn’t show in the family portrait (he does in the actual pictures on the wall though) and he doesn’t have a plumbob... the plot thickens! 

Any resolution would be amazing Or even if I can somehow delete him and not lose all my progress! 

[SalixCat]

@LLJgotgame How is it going with your Sim? I ask because I had now a playable Sim doing nothing for some days and his trait bar was automatically filled up. I was able to choose a new trait even if he was idle all the time.